RCM Operations Manager

Based in Spain and ready to build something from the ground up? We're searching for an experienced Business Development Director to lead the Italy expansion of an innovative AI-powered influencer marketing platform. This is a rare opportunity to build a market from the ground up, develop strategic partnerships with leading agencies and brands, and play a pivotal role in the international growth of a fast-scaling technology business. We're looking to connect with senior professionals from the media agency world—people who understand agency dynamics, have built trusted relationships across the industry, and are ready to take their expertise into a high-growth technology / marketing company. You'll have strong support from the HQ and report directly to the leadership team. This role is designed for someone who thrives in an autonomous environment, enjoys making strategic decisions, and is excited by creating the playbook rather than simply executing one. What you'll be responsible for New Business Development — building and managing your own commercial pipeline, from identifying opportunities and initiating conversations to negotiating and closing strategic partnerships. Strategic Partnerships — establishing and growing relationships with media agencies while also developing direct partnerships with leading brands. Account Ownership — acting as the primary commercial contact for your clients, nurturing long-term relationships and identifying opportunities to expand partnerships as they grow. Client Success — owning the full client lifecycle, ensuring long-term retention, growth and commercial success rather than handing relationships over after the initial sale. Market & Product Insight — bringing client feedback and market intelligence directly to the leadership and product teams, helping influence future product development. Strategic Partner to Leadership — working closely with senior leadership on commercial strategy, market positioning and growth opportunities for the Italy market. Team Building — as the business grows, hiring, developing and leading your own local commercial team. What we're looking for This opportunity is likely to appeal to someone currently working as an Account Director, Business Director, Client Partner, Commercial Director or Growth Director within a leading media agency or marketing services environment. You'll likely bring: Extensive experience within the media agency ecosystem, together with an established network of agency and brand decision-makers. A proven track record of developing strategic client relationships and driving sustainable business growth. A strong understanding of media planning, buying and commercial decision-making processes. An entrepreneurial mindset, with the confidence to build a market, create opportunities and work independently. Excellent communication, negotiation and stakeholder management skills, with the ability to influence senior decision-makers. The ability to thrive in a fast-paced, international and fully remote environment. A genuine self-starter mentality — comfortable creating your own structure, setting priorities and driving results without close supervision. What makes this opportunity different Build something that is truly yours — take ownership of the Italy market and play a defining role in the company's international growth. Visible impact — your ideas, decisions and results will be seen directly by the leadership team, unlike in large agency environments where individual contributions can easily go unnoticed. Shape strategy, not just execution — influence commercial direction, market positioning and future product development. Grow into a leadership role — as the Italy business expands, you'll have the opportunity to build and lead your own local team. Work at the forefront of AI innovation — gain hands-on experience with advanced AI technologies that are reshaping the future of influencer marketing and digital advertising. What we offer Competitive fixed salary + attractive performance-based bonus Fully remote role based in Italy High level of autonomy and direct exposure to founders and executive leadership A genuine opportunity to shape the Italy business from day one

Based in Italy and ready to build something from the ground up? We're searching for an experienced Business Development Director to lead the Italy expansion of an innovative AI-powered influencer marketing platform. This is a rare opportunity to build a market from the ground up, develop strategic partnerships with leading agencies and brands, and play a pivotal role in the international growth of a fast-scaling technology business. We're looking to connect with senior professionals from the media agency world—people who understand agency dynamics, have built trusted relationships across the industry, and are ready to take their expertise into a high-growth technology / marketing company. You'll have strong support from the HQ and report directly to the leadership team. This role is designed for someone who thrives in an autonomous environment, enjoys making strategic decisions, and is excited by creating the playbook rather than simply executing one. What you'll be responsible for New Business Development — building and managing your own commercial pipeline, from identifying opportunities and initiating conversations to negotiating and closing strategic partnerships. Strategic Partnerships — establishing and growing relationships with media agencies while also developing direct partnerships with leading brands. Account Ownership — acting as the primary commercial contact for your clients, nurturing long-term relationships and identifying opportunities to expand partnerships as they grow. Client Success — owning the full client lifecycle, ensuring long-term retention, growth and commercial success rather than handing relationships over after the initial sale. Market & Product Insight — bringing client feedback and market intelligence directly to the leadership and product teams, helping influence future product development. Strategic Partner to Leadership — working closely with senior leadership on commercial strategy, market positioning and growth opportunities for the Italy market. Team Building — as the business grows, hiring, developing and leading your own local commercial team. What we're looking for This opportunity is likely to appeal to someone currently working as an Account Director, Business Director, Client Partner, Commercial Director or Growth Director within a leading media agency or marketing services environment. You'll likely bring: Extensive experience within the media agency ecosystem, together with an established network of agency and brand decision-makers. A proven track record of developing strategic client relationships and driving sustainable business growth. A strong understanding of media planning, buying and commercial decision-making processes. An entrepreneurial mindset, with the confidence to build a market, create opportunities and work independently. Excellent communication, negotiation and stakeholder management skills, with the ability to influence senior decision-makers. The ability to thrive in a fast-paced, international and fully remote environment. A genuine self-starter mentality — comfortable creating your own structure, setting priorities and driving results without close supervision. What makes this opportunity different Build something that is truly yours — take ownership of the Italy market and play a defining role in the company's international growth. Visible impact — your ideas, decisions and results will be seen directly by the leadership team, unlike in large agency environments where individual contributions can easily go unnoticed. Shape strategy, not just execution — influence commercial direction, market positioning and future product development. Grow into a leadership role — as the Italy business expands, you'll have the opportunity to build and lead your own local team. Work at the forefront of AI innovation — gain hands-on experience with advanced AI technologies that are reshaping the future of influencer marketing and digital advertising. What we offer Competitive fixed salary + attractive performance-based bonus Fully remote role based in Italy High level of autonomy and direct exposure to founders and executive leadership A genuine opportunity to shape the Italy business from day one

Our client is seeking a results-driven Sales Account Manager with strong experience in IT product sales to drive business development and revenue growth in Bahrain. The ideal candidate will have a proven track record in identifying new business opportunities, managing customer relationships, and selling IT products and solutions to corporate clients. Key Responsibilities Identify and develop new business opportunities by prospecting potential customers across Bahrain. Drive B2B sales of IT products and solutions, consistently achieving assigned sales and revenue targets. Build and maintain strong relationships with new and existing customers to generate repeat business. Understand customer requirements and recommend suitable IT products and solutions. Manage the complete sales cycle, including lead generation, client meetings, product presentations, quotations, negotiations, and deal closure. Develop and maintain a healthy sales pipeline through regular prospecting, customer visits, and follow-ups. Identify opportunities to cross-sell and upsell products within existing customer accounts. Stay updated on industry trends, competitor activities, emerging technologies, and market developments. Coordinate with internal teams to ensure timely order processing, product delivery, and customer satisfaction. Prepare regular sales forecasts, pipeline reports, and business development updates for management. Requirements & Qualifications 3–5 years of proven sales experience, preferably in IT products, hardware, or technology solutions. Prior experience in IT product sales is mandatory. Valid driving license is mandatory, with the ability to travel for customer meetings across Bahrain. Strong experience in B2B sales, new business acquisition, and account management. Ability to identify customer requirements and recommend suitable technical solutions. Proven ability to manage the end-to-end sales cycle and achieve sales targets. Strong negotiation, relationship-building, presentation, and communication skills. Good understanding of the Bahrain market and corporate customer landscape. Self-motivated, target-driven, and capable of working independently.

Our client is a growing IT Infrastructure Solutions firm offering end-to-end IT services. The company connects customers with innovative and advanced technologies and designs solutions that enable businesses to collaborate efficiently and achieve measurable business outcomes. Our client works with leading global technology OEMs and technology partners across networking, cybersecurity, cloud, data center, collaboration, and infrastructure solutions. Key Solution Areas IT Infrastructure Services Security & Managed IT Services Collaboration Performance Optimization Data Center Solutions Key Responsibilities Client Relationship Management: Build and maintain strong relationships with new and existing clients, understand their business needs, provide exceptional service, and ensure client satisfaction. A substantial amount of time will be spent on client engagement and consultative selling, while coordinating with internal teams to ensure customer requirements are addressed. Sales & Business Development: Identify and pursue new business opportunities within the assigned territory or market segment. Conduct market research, identify potential clients, understand their requirements, and develop customized sales strategies to promote our client's solutions. Client Engagement: Build professional relationships with C-level executives and key decision-makers within targeted organizations. Work closely with internal teams to address client requirements, resolve issues, support projects, and provide client training where required. Product Knowledge & Expertise: Develop a strong understanding of IT infrastructure solutions, including their features, benefits, and applications. Stay updated on industry trends, emerging technologies, risks, and advancements to effectively communicate the value proposition to clients and prospects. Work closely with the inside sales team to coordinate sales activities, including targeted mailings, telemarketing, order processing, marketing events, and other business development initiatives. Build, develop, and maintain strong client and OEM/technology partner relationships. Drive solution penetration within existing accounts through customer education, account monitoring, portfolio reporting, and ownership of issue resolution. Skill Set Minimum 5+ years of experience working with technology OEMs / IT infrastructure solutions. Any Graduate. Strong experience in corporate and B2B sales, with the ability to manage large enterprises and end customers. Strong account management skills with experience in solution selling and consultative sales. Excellent presentation skills, including PowerPoint. Experience managing the full sales lifecycle, from initial prospecting and engagement through solution development, negotiation, closing, and account development. Proven track record of selling complex technology solutions, including hardware, software, and professional services, to large enterprise customers. Good understanding of networking, communications, storage, virtualization, and IT infrastructure. Experience in consultative solution selling, preferably with an OEM/technology partner ecosystem and a services-led approach. Strong account planning capabilities, with the ability to engage stakeholders at multiple levels within customer organizations. Ability to manage and develop technology partner/OEM relationships. Excellent communication, presentation, organizational, and negotiation skills. Strong opportunity execution and sales pipeline management capabilities.

Account/ Sr. Account Manager – Cloud & Application Modernization (CN-AI) Hyderabad Location: Hyderabad, India Position: Senior Account Manager – CN-AI Experience Required: 5+ years preferred (including 3+ years in relevant technology sales with strong enterprise hunting experience) About the Company: Our client is an enterprise technology solutions and IT services organization specializing in modern infrastructure, cloud-native technologies, cybersecurity, AI, and digital transformation. Its portfolio includes data center infrastructure, networking, cloud platforms, application modernization, automation, professional services, and managed services. The organization works with leading technology OEMs and strategic partners to deliver integrated solutions to enterprise customers. About the Role: We are looking for a commercially driven Senior Account Manager to lead enterprise customer acquisition, develop strategic account opportunities, and drive revenue growth across assigned territories and industry verticals. The role requires independent ownership of the complete enterprise sales cycle, from named-account selection and prospecting to discovery, qualification, solution engagement, commercial negotiations, deal closure, forecasting, and account expansion. The successful candidate should demonstrate strong enterprise hunting capabilities, consultative selling skills, CXO-level engagement, and relevant experience selling cloud-native or application-modernization solutions. Key Responsibilities: Identify and acquire new enterprise customers across assigned territories and strategic industry verticals. Build and execute account strategies covering target markets, customer technology landscapes, stakeholder mapping, and business opportunities. Develop and maintain a qualified sales pipeline of at least 3× the assigned sales quota. Conduct credible first-level discovery around DevOps, DevSecOps, Kubernetes, Platform Engineering, and Application Modernization. Build relationships with CIOs, CTOs, CISOs, and senior leaders across Application, DevOps, Platform, Cloud, and Engineering functions. Lead opportunity progression by coordinating with pre-sales, OEM, and ISV partners for workshops, solution discussions, demonstrations, and proof-of-concept engagements. Own complex enterprise sales opportunities, including qualification, proposals, commercial negotiations, procurement coordination, and deal closure. Manage revenue targets, sales forecasting, pipeline reviews, and CRM discipline. Drive cross-selling, upselling, strategic account development, and wallet-share growth. Develop long-term customer relationships while maintaining a strong focus on net-new customer acquisition. Collaborate with internal teams to ensure effective sales execution and achievement of business objectives. Must-Have Requirements: Bachelor's degree in a relevant discipline; a technical or business qualification is preferred. 5+ years of overall experience preferred in enterprise B2B technology sales, with strong independent sales ownership. Minimum 3 years of relevant experience selling Cloud, DevOps, DevSecOps, Kubernetes, Platform Engineering, Application Modernization, or closely related solutions. Demonstrated success in enterprise hunting, new-logo acquisition, and generating business independently. Experience working with at least two of the following industry verticals: BFSI, Pharma/Life Sciences, and IT/ITeS/GCC/Software, with strength in at least one. Strong experience in consultative selling, strategic account planning, opportunity qualification, and enterprise pipeline development. Proven ability to engage CXO-level stakeholders and manage multiple decision-makers throughout complex sales cycles. Experience coordinating with pre-sales and technology partners to develop solution proposals and progress enterprise opportunities. Strong commercial negotiation, contract closure, revenue forecasting, and CRM management skills. Ability to maintain a qualified pipeline of at least 3× the assigned sales quota. Excellent communication, presentation, stakeholder management, and relationship-building capabilities. Ability to operate independently in a target-driven environment and deliver consistent business growth. Preferred / Added Advantage: Experience handling large enterprise accounts and complex technology sales opportunities. Strong exposure to DevOps, DevSecOps, Kubernetes, Platform Engineering, Cloud-Native technologies, and Application Modernization. Proven record of achieving or exceeding sales quotas. Established relationships with enterprise technology decision-makers. Strong BFSI experience for Mumbai-based opportunities. Strong IT/ITeS/GCC/Software experience for Bengaluru and Hyderabad opportunities. How to Apply: Please send your latest CV along with answers to the below queries to renuka.joshi@antal.com: How many years of overall enterprise technology sales experience do you have? How many years of relevant experience do you have selling Cloud, DevOps, DevSecOps, Kubernetes, Platform Engineering, or Application Modernization solutions? Please describe your experience in acquiring new enterprise customers and independently generating business. Which industry verticals have you handled: BFSI, Pharma/Life Sciences, IT/ITeS/GCC/Software? What is your current annual sales quota, and what percentage of the target have you achieved? What is the largest enterprise deal you have closed, and what was your individual contribution? Have you managed CXO-level relationships and complex multi-stakeholder sales cycles? What is your experience in strategic account planning, pipeline management, forecasting, and commercial negotiations? Reason for job change (please specify in detail). What is your Current CTC? What is your justifiable Expected CTC? What is your Notice Period in your current organisation or joining date, if selected? What is your current location, and would you be comfortable working in Hyderabad?

Account/ Sr. Account Manager – Cloud & Application Modernization (CN-AI) Location: Bangalore, India Position: Senior Account Manager – CN-AI Experience Required: 7+ years preferred (including 3+ years in relevant technology sales with strong enterprise hunting experience) About the Company: Our client is an enterprise technology solutions and IT services organization specializing in modern infrastructure, cloud-native technologies, cybersecurity, AI, and digital transformation. Its portfolio includes data center infrastructure, networking, cloud platforms, application modernization, automation, professional services, and managed services. The organization works with leading technology OEMs and strategic partners to deliver integrated solutions to enterprise customers. About the Role: We are looking for a commercially driven Senior Account Manager to lead enterprise customer acquisition, develop strategic account opportunities, and drive revenue growth across assigned territories and industry verticals. The role requires independent ownership of the complete enterprise sales cycle, from named-account selection and prospecting to discovery, qualification, solution engagement, commercial negotiations, deal closure, forecasting, and account expansion. The successful candidate should demonstrate strong enterprise hunting capabilities, consultative selling skills, CXO-level engagement, and relevant experience selling cloud-native or application-modernization solutions. Key Responsibilities: Identify and acquire new enterprise customers across assigned territories and strategic industry verticals. Build and execute account strategies covering target markets, customer technology landscapes, stakeholder mapping, and business opportunities. Develop and maintain a qualified sales pipeline of at least 3× the assigned sales quota. Conduct credible first-level discovery around DevOps, DevSecOps, Kubernetes, Platform Engineering, and Application Modernization. Build relationships with CIOs, CTOs, CISOs, and senior leaders across Application, DevOps, Platform, Cloud, and Engineering functions. Lead opportunity progression by coordinating with pre-sales, OEM, and ISV partners for workshops, solution discussions, demonstrations, and proof-of-concept engagements. Own complex enterprise sales opportunities, including qualification, proposals, commercial negotiations, procurement coordination, and deal closure. Manage revenue targets, sales forecasting, pipeline reviews, and CRM discipline. Drive cross-selling, upselling, strategic account development, and wallet-share growth. Develop long-term customer relationships while maintaining a strong focus on net-new customer acquisition. Collaborate with internal teams to ensure effective sales execution and achievement of business objectives. Must-Have Requirements: Bachelor's degree in a relevant discipline; a technical or business qualification is preferred. 7+ years of overall experience preferred in enterprise B2B technology sales, with strong independent sales ownership. Minimum 3 years of relevant experience selling Cloud, DevOps, DevSecOps, Kubernetes, Platform Engineering, Application Modernization, or closely related solutions. Demonstrated success in enterprise hunting, new-logo acquisition, and generating business independently. Experience working with at least two of the following industry verticals: BFSI, Pharma/Life Sciences, and IT/ITeS/GCC/Software, with strength in at least one. Strong experience in consultative selling, strategic account planning, opportunity qualification, and enterprise pipeline development. Proven ability to engage CXO-level stakeholders and manage multiple decision-makers throughout complex sales cycles. Experience coordinating with pre-sales and technology partners to develop solution proposals and progress enterprise opportunities. Strong commercial negotiation, contract closure, revenue forecasting, and CRM management skills. Ability to maintain a qualified pipeline of at least 3× the assigned sales quota. Excellent communication, presentation, stakeholder management, and relationship-building capabilities. Ability to operate independently in a target-driven environment and deliver consistent business growth. Preferred / Added Advantage: Experience handling large enterprise accounts and complex technology sales opportunities. Strong exposure to DevOps, DevSecOps, Kubernetes, Platform Engineering, Cloud-Native technologies, and Application Modernization. Proven record of achieving or exceeding sales quotas. Established relationships with enterprise technology decision-makers. Strong BFSI experience for Mumbai-based opportunities. Strong IT/ITeS/GCC/Software experience for Bengaluru and Hyderabad opportunities. How to Apply: Please send your latest CV along with answers to the below queries to renuka.joshi@antal.com: How many years of overall enterprise technology sales experience do you have? How many years of relevant experience do you have selling Cloud, DevOps, DevSecOps, Kubernetes, Platform Engineering, or Application Modernization solutions? Please describe your experience in acquiring new enterprise customers and independently generating business. Which industry verticals have you handled: BFSI, Pharma/Life Sciences, IT/ITeS/GCC/Software? What is your current annual sales quota, and what percentage of the target have you achieved? What is the largest enterprise deal you have closed, and what was your individual contribution? Have you managed CXO-level relationships and complex multi-stakeholder sales cycles? What is your experience in strategic account planning, pipeline management, forecasting, and commercial negotiations? Reason for job change (please specify in detail). What is your Current CTC? What is your justifiable Expected CTC? What is your Notice Period in your current organisation or joining date, if selected? What is your current location, and would you be comfortable working in Bangalore?

Account/ Sr. Account Manager – Cloud & Application Modernization (CN-AI) Location: Mumbai, India Position: Senior Account Manager – CN-AI Experience Required: 5+ years preferred (including 3+ years in relevant technology sales with strong enterprise hunting experience) About the Company: Our client is an enterprise technology solutions and IT services organization specializing in modern infrastructure, cloud-native technologies, cybersecurity, AI, and digital transformation. Its portfolio includes data center infrastructure, networking, cloud platforms, application modernization, automation, professional services, and managed services. The organization works with leading technology OEMs and strategic partners to deliver integrated solutions to enterprise customers. About the Role: We are looking for a commercially driven Senior Account Manager to lead enterprise customer acquisition, develop strategic account opportunities, and drive revenue growth across assigned territories and industry verticals. The role requires independent ownership of the complete enterprise sales cycle, from named-account selection and prospecting to discovery, qualification, solution engagement, commercial negotiations, deal closure, forecasting, and account expansion. The successful candidate should demonstrate strong enterprise hunting capabilities, consultative selling skills, CXO-level engagement, and relevant experience selling cloud-native or application-modernization solutions. Key Responsibilities: Identify and acquire new enterprise customers across assigned territories and strategic industry verticals. Build and execute account strategies covering target markets, customer technology landscapes, stakeholder mapping, and business opportunities. Develop and maintain a qualified sales pipeline of at least 3× the assigned sales quota. Conduct credible first-level discovery around DevOps, DevSecOps, Kubernetes, Platform Engineering, and Application Modernization. Build relationships with CIOs, CTOs, CISOs, and senior leaders across Application, DevOps, Platform, Cloud, and Engineering functions. Lead opportunity progression by coordinating with pre-sales, OEM, and ISV partners for workshops, solution discussions, demonstrations, and proof-of-concept engagements. Own complex enterprise sales opportunities, including qualification, proposals, commercial negotiations, procurement coordination, and deal closure. Manage revenue targets, sales forecasting, pipeline reviews, and CRM discipline. Drive cross-selling, upselling, strategic account development, and wallet-share growth. Develop long-term customer relationships while maintaining a strong focus on net-new customer acquisition. Collaborate with internal teams to ensure effective sales execution and achievement of business objectives. Must-Have Requirements: Bachelor's degree in a relevant discipline; a technical or business qualification is preferred. 5+ years of overall experience preferred in enterprise B2B technology sales, with strong independent sales ownership. Minimum 3 years of relevant experience selling Cloud, DevOps, DevSecOps, Kubernetes, Platform Engineering, Application Modernization, or closely related solutions. Demonstrated success in enterprise hunting, new-logo acquisition, and generating business independently. Experience working with at least two of the following industry verticals: BFSI, Pharma/Life Sciences, and IT/ITeS/GCC/Software, with strength in at least one. Strong experience in consultative selling, strategic account planning, opportunity qualification, and enterprise pipeline development. Proven ability to engage CXO-level stakeholders and manage multiple decision-makers throughout complex sales cycles. Experience coordinating with pre-sales and technology partners to develop solution proposals and progress enterprise opportunities. Strong commercial negotiation, contract closure, revenue forecasting, and CRM management skills. Ability to maintain a qualified pipeline of at least 3× the assigned sales quota. Excellent communication, presentation, stakeholder management, and relationship-building capabilities. Ability to operate independently in a target-driven environment and deliver consistent business growth. Preferred / Added Advantage: Experience handling large enterprise accounts and complex technology sales opportunities. Strong exposure to DevOps, DevSecOps, Kubernetes, Platform Engineering, Cloud-Native technologies, and Application Modernization. Proven record of achieving or exceeding sales quotas. Established relationships with enterprise technology decision-makers. Strong BFSI experience for Mumbai-based opportunities. Strong IT/ITeS/GCC/Software experience for Bengaluru and Hyderabad opportunities. How to Apply: Please send your latest CV along with answers to the below queries to renuka.joshi@antal.com: How many years of overall enterprise technology sales experience do you have? How many years of relevant experience do you have selling Cloud, DevOps, DevSecOps, Kubernetes, Platform Engineering, or Application Modernization solutions? Please describe your experience in acquiring new enterprise customers and independently generating business. Which industry verticals have you handled: BFSI, Pharma/Life Sciences, IT/ITeS/GCC/Software? What is your current annual sales quota, and what percentage of the target have you achieved? What is the largest enterprise deal you have closed, and what was your individual contribution? Have you managed CXO-level relationships and complex multi-stakeholder sales cycles? What is your experience in strategic account planning, pipeline management, forecasting, and commercial negotiations? Reason for job change (please specify in detail). What is your Current CTC? What is your justifiable Expected CTC? What is your Notice Period in your current organisation or joining date, if selected? What is your current location, and would you be comfortable working in Mumbai?

Per Azienda della provincia di Perugia ricerchiamo un/a fullstack developer Requisiti PHP / Laravel (versioni recenti): API, code, autenticazione e permessi, test automatic Angular + TypeScript Python, per il software che gira sui dispositivi Database: PostgreSQL (meglio se con TimescaleDB), MySQL, Redis Linux e Docker: server Linux in cloud (VPS), Docker Compose, Nginx, SSL, DNS Git, con esperienza di CI/CD IoT / industriale: MQTT, Node-RED, Modbus, Raspberry Pi, lavoro con l'hardware sul campo VPN e accesso remoto ai dispositivi: WireGuard, Tailscale/Headscale Backup e disaster recovery: backup cifrati e fuori sede, test di ripristino Sicurezza e monitoraggio dei server Per questa posizione non è previsto smart working RAL: 30-35.000€

· Experience - 18+ · Location - Bangalore/ Pune/Hyderabad/Chennai · Own offshore delivery for a ~$30M+ UK & Ireland portfolio, accountable for revenue realization, gross margin, productivity, delivery quality and client outcomes across the account set. · Bring a delivery-first mindset with genuine hands-on credibility — a background in software development and large transformation programs, not just program governance. · Run the portfolio entrepreneurially: spot growth and efficiency opportunities inside accounts, move fast on them, and treat the offshore centre as a business to be built rather than a cost centre to be administered. · Put Data and AI at the centre of how delivery is run — AI-assisted engineering, automation of run and support work, and data-driven visibility into effort, quality and throughput, with a default bias toward automating before adding headcount. · Partner tightly with onsite delivery leaders, account managers and sales — acting as one team on client commitments, pursuits, solutioning and estimation, with no offshore-onshore divide. · Drive the operational levers relentlessly: pyramid and span optimization, utilization, non-billable control, effort-to-outcome conversion and margin expansion quarter on quarter. · Make people and talent a first-order priority — hiring, skilling in Data/AI and modern engineering, retention of critical talent, and building a visible leadership bench below. · Be credible and confident in front of UK & Ireland clients, comfortable owning reviews, escalations and transformation conversations directly with senior stakeholders. · Bring the energy and hunger of a young leader with the maturity to hold a $50M portfolio

About the role We are hiring a Program Manager to own end-to-end delivery of large, complex Data & AI programs for enterprise customers, with a focus on US telecom accounts. You will lead a team of about 30, run large-scale migration programs onto the Databricks platform, and manage data and AI solutions around telecom billing and invoicing. This is a customer-facing leadership role. You will be the primary point of contact for senior customer stakeholders and will steer delivery across a multi-party ecosystem of customer IT, business teams, product vendors and partners. Key responsibilities Program delivery • Own scope, schedule, budget, quality and risk for multi-workstream Data & AI programs of enterprise scale. • Plan and run large-scale migrations from legacy data platforms (on-prem warehouses, Hadoop, legacy ETL) to the Databricks Lakehouse, covering assessment, wave planning, code conversion, data validation, cutover, reconciliation and legacy decommissioning. • Set up program governance: steering committees, RAID logs, status reporting, change control and escalation paths. • Track delivery health with clear metrics (milestones, burn, defects, SLAs) and act early on slippage. Telecom billing and invoicing • Lead data and AI initiatives across the billing lifecycle: usage/rating data, invoice generation, revenue assurance, dispute and adjustment analytics. • Translate billing and invoicing business processes into data requirements, data models and reconciliation controls. • Ensure data accuracy and auditability for financially sensitive billing data. Customer management • Act as the primary delivery contact for US customer leadership (Director, VP and CXO level). • Manage a complex ecosystem of customer IT and business teams, third-party vendors, platform partners and other SIs. • Run business reviews (weekly, monthly, QBR), manage expectations and handle escalations with composure. • Spot account growth opportunities and support proposals, SOWs and change requests. People leadership • Lead a team of about 30 across data engineering, ML, architecture, QA and analysis, working across US and India time zones. • Drive hiring, onboarding, allocation, performance and career growth for the team. • Build a delivery culture of ownership, quality and clear communication. Must-have qualifications • 12–18 years in IT services or product delivery, with 5+ years managing large Data & AI programs end to end. • Proven delivery of large, complex, enterprise-grade data programs (multi-workstream, multi-million-dollar, high visibility). • Has led at least one large-scale, enterprise migration to the Databricks platform end to end (multi-TB to PB data, hundreds of pipelines, phased cutover with parallel runs). • Domain experience in telecom billing and invoicing processes (rating, invoicing, revenue assurance, billing data reconciliation). • Has led teams of 25–35 people, including onsite–offshore delivery models. • Has managed complex customer ecosystems with multiple vendors and stakeholders, preferably for US customers. • Excellent articulation and communication, written and verbal; confident presenting to senior customer leadership. • Sound grasp of modern data architecture: lakehouse, ETL/ELT, data governance, cloud platforms (AWS, Azure or GCP). • Working knowledge of AI/ML and GenAI delivery (MLOps, model deployment, use-case scoping). • Strong command of delivery frameworks (Agile/Scrum, SAFe or hybrid) and program financials. • Bachelor's degree in Engineering or Computer Science; MBA a plus. Technology skills The candidate need not code daily, but must be able to review designs, challenge estimates and guide architects on the areas below. Area Skills expected Databricks platform Lakehouse architecture, Delta Lake, Unity Catalog, Databricks SQL and SQL Warehouses, Workflows/Jobs, Delta Live Tables, Photon, cluster and cost management Migration sources Teradata, Oracle, Netezza, SQL Server, Hadoop/Cloudera (Hive, Spark), Informatica, DataStage, SSIS, SAS Migration approach Discovery and inventory, lift-and-shift vs re-engineer decisions, SQL/ETL code conversion, data validation and reconciliation, parallel runs, cutover and rollback planning Data engineering Apache Spark (PySpark, Spark SQL), batch and streaming (Structured Streaming, Kafka, Auto Loader), medallion architecture Governance and security Unity Catalog access control, data lineage, data quality frameworks, PII handling for billing and customer data AI/ML on Databricks MLflow, Feature Store, Model Serving, Mosaic AI / GenAI use cases Cloud Databricks on AWS, Azure or GCP; object storage, networking and IAM basics DevOps and FinOps CI/CD with Databricks Asset Bundles, Git, Terraform; DBU cost monitoring and optimisation Certifications (preferred) Databricks Certified Data Engineer (Associate/Professional) or Databricks Lakehouse Fundamentals Good to have • Certifications: PMP, PgMP, SAFe (RTE/SPC), or Databricks / cloud certifications. • Exposure to telecom BSS/OSS stacks and billing platforms (e.g., Amdocs, Netcracker, Ericsson, CSG). • Experience with Databricks migration accelerators and code-conversion tools (e.g., Lakebridge / BladeBridge or partner-built converters). • Prior onsite stint or extensive travel experience with US customers. • Experience in pre-sales, solutioning or account mining for data programs.