Relationship Manager – Arabic & French
Job Reference: ANT-FIN-RM-200826
Location: Dubai, UAE
Work Arrangement: Onsite
Employment Type: Full-Time
Industry: FinTech & Financial Services
Department: Sales & Client Relationship Management
Languages: Arabic & French – Mandatory
Position Overview
We are seeking a highly driven, commercially astute and client-focused Relationship Manager – Arabic & French to join a dynamic financial services organisation in Dubai.
The successful candidate will be responsible for developing and managing client relationships, identifying new business opportunities, supporting the sales process and delivering appropriate financial solutions based on client requirements.
This is a highly client-facing position requiring a strong combination of relationship management, consultative sales, business development and sales support capabilities.
Candidates with prior experience in banking, financial services, FinTech, trade finance, financial products or related B2B environments will be strongly preferred.
Fluency in Arabic and French, together with strong professional English, is essential.
Key Responsibilities
Relationship Management
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Develop and maintain strong, long-term relationships with existing and prospective clients.
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Act as a primary point of contact for clients throughout the engagement lifecycle.
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Understand client business models, financial requirements and commercial objectives.
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Conduct regular client meetings, calls and follow-ups to strengthen relationships and identify opportunities.
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Deliver a professional, responsive and high-quality client experience.
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Manage client queries and coordinate with internal teams to ensure timely resolution.
Sales & Business Development
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Identify and develop new business opportunities across relevant markets and client segments.
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Generate leads through direct outreach, networking, referrals, meetings and other business development activities.
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Qualify prospective clients and understand their business and financial requirements.
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Present relevant financial products and solutions in line with client needs.
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Manage the sales cycle from lead generation and qualification through negotiation, conversion and relationship development.
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Maintain a strong and well-managed sales pipeline.
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Achieve agreed sales, revenue and client acquisition targets.
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Identify cross-selling and up-selling opportunities within the existing client portfolio.
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Develop market intelligence and identify emerging business opportunities.
Sales Support
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Support the preparation of client proposals, presentations, quotations and relevant documentation.
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Coordinate with internal teams to ensure client requirements are accurately communicated and efficiently handled.
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Follow up on documentation, approvals, transaction status and outstanding requirements.
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Provide timely and accurate responses to client enquiries.
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Support the smooth progression of client transactions from initial engagement through completion.
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Maintain accurate records of client interactions, opportunities and activities within the CRM system.
Financial Services & Client Advisory
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Develop a strong understanding of the organisation's financial products and solutions.
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Understand client requirements relating to financial services, trade finance, financial instruments and related solutions.
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Engage with corporate clients, SMEs, business owners, importers, exporters and other relevant decision-makers.
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Identify suitable solutions based on client requirements and within the organisation's product framework.
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Maintain awareness of financial-services trends, market developments and client expectations.
Candidate Profile
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Bachelor's degree in Finance, Banking, Business Administration, Economics, Marketing or a related discipline.
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Proven experience in Relationship Management, Sales, Business Development, Client Servicing or Sales Support.
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Previous experience in Banking, Financial Services, FinTech, Trade Finance or a related financial-services environment is preferred.
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Demonstrated ability to develop client relationships and generate new business.
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Strong understanding of the sales lifecycle and client acquisition process.
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Experience dealing with corporate clients, SMEs, business owners or senior decision-makers is an advantage.
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Fluency in Arabic and French is mandatory.
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Strong professional English communication skills.
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Excellent presentation, negotiation and interpersonal skills.
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Strong commercial awareness and client-service orientation.
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Highly organised with excellent follow-up and time-management skills.
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Ability to work independently as well as collaboratively within a target-driven environment.
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Proficiency in CRM platforms and Microsoft Office.
Preferred Industry Experience
Candidates from the following backgrounds will be particularly relevant:
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Commercial or Corporate Banking
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Financial Services
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FinTech
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Trade Finance
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Banking Products
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Financial Advisory
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SME Banking
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Corporate Relationship Management
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Payments & Financial Technology
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B2B Financial Services
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Financial Product Sales
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Client Acquisition & Account Management
Experience handling international clients and cross-border business relationships will be an added advantage.
Core Competencies
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Relationship Management
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Consultative Sales
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Business Development
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Client Acquisition
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Financial Services Sales
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Account Management
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Lead Generation & Conversion
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Sales Pipeline Management
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Client Needs Analysis
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Negotiation & Closing
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Stakeholder Management
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Sales Support
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Commercial Acumen
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Customer Experience
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Cross-Selling & Up-Selling
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Market Development
Language Requirements
Arabic: Fluent
French: Fluent
English: Professional proficiency
The ability to communicate effectively with Arabic- and French-speaking clients across diverse markets is a key requirement for this position.
Personal Attributes
The ideal candidate will demonstrate:
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Strong client-first mindset
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Commercially driven and results-oriented approach
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Professional maturity and integrity
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Excellent communication and interpersonal skills
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Strong ownership and accountability
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Proactive and entrepreneurial mindset
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Confidence in client-facing situations
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Strong negotiation and influencing abilities
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High attention to detail
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Ability to perform effectively in a fast-paced environment
Success in the Role
The successful candidate will be expected to build and maintain a strong client portfolio, consistently generate qualified business opportunities, convert prospects into long-term relationships, deliver an exceptional client experience and contribute directly to business growth and revenue generation.
This opportunity is ideally suited to a relationship-driven sales professional seeking to build a career within the FinTech and Financial Services sector, working with an international client base and contributing to business development and client growth.
Candidates who meet the required Arabic and French language criteria and have relevant client-facing sales or financial-services experience are encouraged to apply.