Job Reference: ANT-TRI-FC-20260821
Location: Dubai, United Arab Emirates
Employment Type: Full-Time
Function: Enterprise Applications / Digital Transformation
Experience: 5–7 Years
Position Overview
A leading technology and enterprise solutions organisation is seeking an experienced TRIRIGA Functional Consultant to support the delivery, enhancement and optimisation of enterprise workplace, real estate and facilities management solutions.
The successful candidate will serve as a key functional interface between business stakeholders, technology teams and delivery partners, translating business requirements into effective and scalable IBM TRIRIGA solutions.
The role requires strong hands-on experience in IBM TRIRIGA, combined with expertise in business process analysis, requirements engineering, functional solution design, system configuration, testing and enterprise application delivery.
Key Responsibilities
Functional Consulting & Business Analysis
- Engage with business stakeholders to understand business objectives, operational requirements and process challenges.
- Lead requirements-gathering sessions, stakeholder workshops and functional discovery activities.
- Analyse existing business processes and identify opportunities for standardisation, automation and optimisation.
- Translate business requirements into detailed functional requirements, user stories and solution specifications.
- Develop process flows, functional specifications, acceptance criteria and supporting documentation.
- Evaluate requirements against standard TRIRIGA capabilities and recommend appropriate functional solutions.
- Support stakeholders throughout the requirements, design, implementation and validation lifecycle.
IBM TRIRIGA Functional Delivery
- Provide hands-on functional expertise across IBM TRIRIGA implementation, enhancement and optimisation initiatives.
- Configure TRIRIGA functionality in line with approved business requirements and solution designs.
- Support configuration of workflows, business rules, forms, screens, reports and other functional components.
- Analyse existing TRIRIGA configurations and recommend improvements to functionality, usability and performance.
- Maximise the use of standard TRIRIGA capabilities while minimising unnecessary customisation.
- Conduct functional walkthroughs, solution demonstrations and stakeholder reviews.
- Ensure delivered solutions meet defined business requirements and expected outcomes.
Enterprise Integration & Data
- Work closely with technical teams to define functional requirements for TRIRIGA integrations with other enterprise applications.
- Support the functional analysis of APIs, interfaces and enterprise data exchange requirements.
- Participate in data migration, cleansing, validation and reconciliation activities.
- Ensure business data is accurate, consistent and aligned with defined processes and reporting requirements.
- Collaborate with reporting and analytics teams to define requirements for operational and management reporting.
- Support investigation and resolution of data-related functional issues.
Testing & Quality Assurance
- Develop functional test scenarios, test cases and acceptance criteria.
- Coordinate and support System Integration Testing (SIT), User Acceptance Testing (UAT) and regression testing.
- Validate system functionality against approved business and functional requirements.
- Analyse defects, identify functional root causes and coordinate resolution with technical teams.
- Support production releases, post-release validation and business sign-off.
- Ensure appropriate testing and documentation standards are maintained throughout the delivery lifecycle.
Application Support & Continuous Improvement
- Provide functional support for IBM TRIRIGA and associated business processes.
- Investigate incidents, recurring issues and functional defects and recommend sustainable corrective actions.
- Support TRIRIGA upgrades, enhancements, releases and application lifecycle activities.
- Maintain functional documentation, configuration records and knowledge repositories.
- Identify opportunities to improve system adoption, process efficiency and user experience.
- Contribute to continuous improvement and digital transformation initiatives.
Stakeholder & Delivery Management
- Establish effective working relationships with business users, IT teams, project managers, vendors and implementation partners.
- Communicate functional and technical concepts clearly to business and technology stakeholders.
- Support requirements prioritisation, delivery planning, progress tracking and stakeholder reporting.
- Coordinate with cross-functional teams to ensure successful delivery of assigned initiatives.
- Ensure activities comply with applicable technology governance, security, risk and change-management frameworks.
Core Functional Domains
Experience in one or more of the following areas is highly desirable:
- Corporate Real Estate Management
- Facilities Management
- Workplace Management
- Space Management
- Property Management
- Lease Administration
- Asset Management
- Maintenance Management
- Capital Project Management
- Vendor and Contract Management
- Workplace Planning
- Sustainability / Environmental Management
Required Technical & Functional Expertise
- Strong hands-on experience with IBM TRIRIGA in a functional consulting or enterprise application environment.
- Strong understanding of TRIRIGA functional capabilities, configuration and business processes.
- Proven experience in business analysis, requirements engineering and functional solution design.
- Practical experience with TRIRIGA workflows, business rules, forms, reports and configuration.
- Experience supporting enterprise application implementations, enhancements, upgrades or transformation programmes.
- Understanding of enterprise application integration and data exchange concepts.
- Experience with data migration, data validation and reconciliation.
- Strong understanding of SDLC, testing methodologies and change-management processes.
- Ability to prepare functional specifications, process documentation and solution design artefacts.
- Strong analytical, problem-solving and stakeholder-management capabilities.
- Excellent written and verbal communication skills.
Preferred Technical Exposure
The following experience would be advantageous:
- SQL and data modelling
- Enterprise data integration
- APIs and integration frameworks
- Reporting and analytics platforms
- SAP Analytics Cloud (SAC)
- Microsoft Power BI
- Tableau
- SAP, Oracle, Microsoft Dynamics or other enterprise application platforms
- Agile and Waterfall delivery methodologies
- ITIL-based application support environments
Professional Experience
- 5–7 years of total relevant professional experience in enterprise applications, functional consulting, business analysis or technology implementation.
- Proven hands-on experience working with IBM TRIRIGA in a functional consultant capacity.
- Demonstrated experience across requirements gathering, functional design, configuration, testing, implementation and post-go-live support.
- Experience supporting enterprise-scale TRIRIGA implementations, enhancements, upgrades or optimisation programmes.
- Strong understanding of business processes associated with real estate, facilities, workplace or asset management.
- Experience working with senior business stakeholders, technical teams, vendors and implementation partners.
- Candidates with experience in complex, multinational or enterprise environments are preferred.
Education & Certification
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, Real Estate, Facilities Management or a related discipline.
- IBM TRIRIGA certification is highly desirable.
- Relevant certifications in Business Analysis, Project Management, IT Service Management or Enterprise Applications would be advantageous.
Key Competencies
Functional Excellence
- Strong hands-on expertise in IBM TRIRIGA, including functional configuration and enterprise business processes.
- Strong business analysis and requirements engineering capabilities with the ability to translate business needs into practical solutions.
- Proven ability to develop functional solution designs aligned with enterprise standards and business objectives.
Delivery Excellence
- Proven experience supporting TRIRIGA implementations, enhancements and optimisation initiatives.
- Strong understanding of SIT, UAT, regression testing and defect management.
- Experience supporting release management, data migration, validation and reconciliation activities.
- Strong application support capabilities with a focus on sustainable issue resolution and continuous improvement.
Business & Stakeholder Management
- Ability to identify opportunities for process optimisation, standardisation and automation.
- Strong stakeholder-management skills with the ability to work effectively across business and technology functions.
- Demonstrated ability to support continuous improvement and change-management initiatives.
- Strong understanding of aligning business requirements with technology capabilities and measurable business outcomes.
Professional Competencies
- Demonstrates strategic thinking and an understanding of the wider business impact of technology decisions.
- Strong analytical and problem-solving capabilities.
- Excellent written and verbal communication skills.
- Strong collaboration skills with business users, technology teams, vendors and implementation partners.
- High level of ownership, accountability and delivery focus.
- Ability to work effectively in a structured, enterprise environment with multiple stakeholders and priorities.
Role Objective
The TRIRIGA Functional Consultant will play a critical role in aligning enterprise workplace, real estate and facilities management requirements with technology capabilities.
The successful candidate will combine deep IBM TRIRIGA functional expertise with structured business analysis, solution design, stakeholder engagement and disciplined enterprise application delivery to ensure that TRIRIGA solutions deliver measurable operational and business value.
Job Reference: ANT-TRI-FC-20260821
