Amman, Jordan

Job: Pre-Sales Engineer Location: Amman, Jordan (On-site) Industry: Tech Startup (AI) Engagement Details: Engagement: Direct independent contractor Work setup: On-site in Amman, Jordan, six working days per week with one day off Compensation: JOD 1,800 to 2,800 gross base per month Benefits: Highest-tier GIG health insurance after probation and standard paid leave in Jordan About the Role:Our client, a YC-backed AI startup, is hiring a Pre-Sales Engineer to work closely with the commercial team and prospective customers. The role sits between Sales, Product, Engineering, and the customer, turning complex requirements into clear, technically credible solutions. The successful candidate will be heavily involved in enterprise sales cycles, from the first technical discovery call through solution design, demos, pilots, security reviews, and handoff to implementation. Key Responsibilities: Technical Discovery: Join enterprise sales calls and lead technical discovery with prospects, understanding their architecture, systems, workflows, integrations, and operational requirements Solution Design: Design proposed solutions around each customer's use case, and help define technical scope and success criteria for pilots and proofs of concept Demos & Proofs of Concept: Build highly customized demos and proofs of concept for strategic opportunities, configuring AI agents, workflows, integrations, APIs, and automations Technical Advisory: Explain the architecture, AI stack, integrations, security model, infrastructure, and data flows to technical stakeholders Stakeholder Engagement: Work with customer engineering, security, IT, operations, and procurement teams, and answer technical questions during RFPs, security reviews, vendor assessments, and procurement processes Integrations: Support integrations with platforms such as Salesforce, Zendesk, Intercom, Genesys, ServiceNow, CRMs, ERPs, payment platforms, and internal APIs, and help customers understand how the product interacts with their backend systems through APIs, MCP, webhooks, workflows, and custom integrations Use Case Demonstration: Demonstrate AI voice, email, chat, WhatsApp, workflow automation, and agentic use cases Risk Management: Identify technical risks early in the sales process and help resolve them before they block a deal Internal Collaboration: Work with engineering and product teams when a customer requires new functionality or deeper technical validation, and provide structured prospect feedback Documentation & Handoff: Create reusable technical documentation, demo environments, architectures, and solution patterns for the sales team, and ensure a clean technical handoff to implementation and customer success teams Requirements: Strong technical background and the ability to understand complex software systems quickly Experience in solutions engineering, pre-sales engineering, solutions architecture, implementation engineering, or a similar customer-facing technical role Strong understanding of APIs, REST, webhooks, authentication, integrations, and modern SaaS architecture Comfortable reading API documentation and testing APIs using tools such as Postman Ability to build lightweight integrations, scripts, prototypes, and proofs of concept using JavaScript, TypeScript, Python, or a similar language Good understanding of AI and LLM-based systems, and the ability to explain technical AI concepts to both technical and non-technical stakeholders English fluency and strong written, spoken, and presentation skills are non-negotiable Ability to run technical discovery sessions independently and translate a customer's problem into a technical architecture Comfortable working directly with large enterprise customers in fast-moving sales cycles where requirements can change quickly Strong ownership mentality with a proactive approach to moving opportunities forward Bonus skills: Experience with customer experience or support platforms such as Salesforce Service Cloud, Zendesk, Intercom, Genesys, Talkdesk, or ServiceNow Experience with contact centers, telephony, SIP, VoIP, or voice AI Experience with enterprise security, SSO, SAML, OAuth, RBAC, and data residency requirements Experience with regulated industries such as financial services, payments, telecommunications, or healthcare Experience with cloud infrastructure such as AWS, Azure, Google Cloud, or Oracle Cloud Experience building or deploying AI agents or LLM applications **Final engagement is conditional on an acceptable criminal-record check, including a certificate of non-conviction or equivalent, completed with the candidate's consent and in accordance with applicable law.

Job: Product Engineer Location: Amman, Jordan (On-site) Industry: Tech Startup (AI) Engagement Details: Engagement: Direct independent contractor Work setup: On-site in Amman, Jordan, six working days per week with one day off Compensation: JOD 2,000 to 4,000 gross base per month Benefits: Highest-tier GIG health insurance after probation and standard paid leave in Jordan About the Role:Our client, a YC-backed AI startup, is hiring a Product Engineer to take full ownership of the product lifecycle, from identifying opportunities and engaging directly with users to delivering production-ready features. This is a full-stack ownership role on AI customer experience infrastructure used by enterprises at scale across Europe, the US, and the GCC. Key Responsibilities: Identify Product Opportunities: Proactively identify gaps and areas for improvement, and bring proposals rather than execution alone Engage Directly with Users: Understand problems first-hand by speaking with the people experiencing them Deliver Features End-to-End: Plan, prioritize, and implement full-stack features using React, TypeScript, and Node.js from concept to production Own Quality: Take ownership of code reviews, testing, performance, and reliability Collaborate Closely: Work with the Customer Engineering team to incorporate real user feedback into future development Requirements: 3+ years of experience building and shipping software products Strong TypeScript, React, and Node.js skills, with the ability to own full-stack features independently Strong product sense, with the ability to identify opportunities for improvement and propose solutions Ability to deliver quickly without compromising code quality English fluency and strong written and spoken communication are non-negotiable Comfortable working directly with customers and prioritizing based on their feedback **Final engagement is conditional on an acceptable criminal-record check, including a certificate of non-conviction or equivalent, completed with the candidate's consent and in accordance with applicable law

Job: Customer Engineer Location: Amman, Jordan (On-site) Industry: Tech Startup (AI) Engagement Details: Engagement: Direct independent contractor Work setup: On-site in Amman, Jordan, six working days per week with one day off Compensation: JOD 1,800 to 2,800 gross base per month Benefits: Highest-tier GIG health insurance after probation and standard paid leave in Jordan About the Role:Our client, a YC-backed AI startup, is hiring a Customer Engineer to serve as the direct technical bridge between enterprise customers and the product. This is a hands-on engineering role with heavy customer exposure. Key Responsibilities: Primary Technical Point of Contact: Respond fast to customer queries, join video calls, and own resolution end-to-end Lead Technical Onboarding: Guide enterprise customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others Debug & Troubleshoot: Diagnose and resolve complex issues in live customer environments Ship Code: Implement fixes, integration enhancements, and small features directly in the Node.js / TypeScript codebase Collaborate with Product Engineering: Share customer context, escalate systemic problems, and help prioritize what the team builds next Develop Platform Expertise: Build deep knowledge of the AI agents and prompt engineering to effectively advise customers on optimizing their support operations Document & Scale Knowledge: Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources Requirements: 2-3+ years of strong software engineering experience with Node.js and TypeScript, writing and shipping production code Hands-on experience with AI agents and prompt engineering (core to the role) Previous customer-facing technical work: onboarding, debugging integrations, or similar in a SaaS environment Good understanding of (or fast ability to learn) helpdesk APIs: Zendesk, Intercom, HubSpot, etc. English fluency and strong written and spoken communication are non-negotiable, including clear writing and confident speaking on video calls with enterprise stakeholders Ability to operate effectively in a fast-moving startup: speed, customer impact, and getting things done Able to work with customers across US, EU, MENA and GCC time zones **Final engagement is conditional on an acceptable criminal-record check, including a certificate of non-conviction or equivalent, completed with the candidate's consent and in accordance with applicable law

Job: Sales Representative/Manager Location: Amman – JordanIndustry: Chemicals Key Responsibilities: Achieve sales objectives, ensure accomplishment of targets Generate reports for apprising management of the progress Carry out promotional activities Guarantee adequate inventory/stocking/coverage and effective distribution of products Qualifications: BSc degree in chemical engineering, chemistry, or any related field Excellent command of Arabic & English languages (written, Reading & speaking) 5 - 8 years’ experience in the chemical sales / industry (Main focus industries: Paints, coatings and plastic industries) Excellent computer skills Strong personality Job Requirements: Valid driving License Ability to travel outside Jordan Owns a car is a plus. Proven technical sales experience in specialty chemicals, coatings additives, TiO₂, construction chemicals, plastics additives, or performance materials is preferred. An established commercial network and customer relationships in Iraq and/or Lebanon would be preferred.

Job: Marketing & Business Development ExecutiveLocation: Amman - JordanIndustry: Tech Startup About the Role:We are looking for a dynamic Marketing & Business Development Executive to join a growing tech startup. This is a hybrid role combining marketing with growth-focused business development. You will play a key role in building the company's brand presence, generating demand, and identifying and testing new ideas, markets, and opportunities to grow the business. Key Responsibilities: Marketing: Plan and execute marketing campaigns (digital and offline) Manage and update content across social media platforms and the website Create marketing materials (presentations, brochures, proposals) Track campaign performance and generate simple reports Coordinate with internal teams to align marketing and growth efforts Business Development & Growth: Identify new business opportunities, market segments, and revenue streams Research market trends, customer needs, and competitors to generate ideas for growth Propose and develop new offerings, service ideas, and go-to-market approaches Run small experiments to test new ideas and channels, and scale what works Explore and build strategic partnerships that open new opportunities Gather customer and market feedback and share insights with the team Track growth metrics and report on results and recommendations Requirements: Minimum 3 years of experience in marketing, business development, or growth roles Hands-on experience with marketing activities (social media, content, campaigns) Strong analytical and research skills, with the ability to turn insights into practical ideas Creative, curious, and comfortable testing new ideas in a fast-moving environment Strong communication and presentation skills Self-driven, organized, and able to manage multiple priorities Working knowledge of digital marketing tools and CRM systems Ability to work both independently and as part of a team