London, United Kingdom

Programme Manager – Complex Government Programme Delivery Location: UK (hybrid working – office and remote options available) Travel: UK and occasional European travel required My client is looking for an experienced Programme Manager to lead the end-to-end delivery of a complex, high-profile UK government programme within a global organisation. This is a senior delivery position responsible for driving successful programme outcomes across multiple projects, workstreams, teams, suppliers, and stakeholders. Acting as the central point of accountability, you will translate strategic objectives into effective delivery plans and ensure alignment across organisational, geographic, and cultural boundaries. Working closely with UK government stakeholders, key partners, local suppliers, and international headquarters, you will play a critical role in maintaining programme performance, governance, financial control, risk management, and stakeholder alignment. The successful candidate will have the opportunity to operate at a senior level, influencing programme outcomes and working with stakeholders across the UK and Europe. Key Responsibilities Programme Leadership & Delivery Own the complete programme lifecycle, from initiation and planning through execution, integration, and close-out. Coordinate multiple projects, workstreams, suppliers, and functional teams into a single delivery roadmap. Establish and maintain programme governance, reporting structures, risk management frameworks, and delivery processes. Ensure successful delivery across technical, operational, regulatory, and commercial areas. Financial & Commercial Management Take overall accountability for a multi-million-pound programme budget, including forecasting, cost control, reporting, and financial risk management. Monitor expenditure across multiple workstreams and ensure transparency of financial performance. Identify and mitigate commercial and delivery risks at programme level. Ensure adherence to relevant compliance and regulatory requirements. Stakeholder & Government Engagement Develop and maintain strong relationships with government bodies, customers, partners, suppliers, and key external stakeholders. Represent the organisation in senior stakeholder meetings, programme reviews, negotiations, and escalations. Manage approvals, regulatory processes, stakeholder expectations, and potential delivery risks. Translate complex operational challenges into clear recommendations and actions. International & Matrix Leadership Act as the primary interface between UK programme delivery teams and international headquarters. Provide integrated reporting covering programme progress, financial performance, risks, dependencies, and strategic issues. Coordinate local and international teams across multiple functions without direct reporting authority. Drive collaboration through effective communication, influence, and stakeholder alignment. Technology, Risk & Operational Coordination Work closely with technical teams, suppliers, and integrators to support successful programme delivery. Identify, assess, and manage operational, technical, security, and logistical risks. Ensure programme objectives remain aligned with business strategy and delivery capability. About You You will be a Programme Manager with a proven track record of delivering complex, multi-project programmes. Ideally, you will bring: 10+ years’ professional experience in project, programme, or delivery management roles. 5+ years’ experience operating at Programme Manager or Senior Project Manager level. Demonstrable experience managing large, complex programmes with multiple dependencies, timelines, and competing priorities. Experience owning multi-million-pound budgets, including planning, forecasting, cost control, and financial risk management. Strong stakeholder management experience with senior executives, international leadership teams, suppliers, government bodies, regulators, or public-sector customers. Proven ability to operate effectively within a matrix organisation, coordinating multiple teams and functions without direct authority. Experience establishing programme governance, reporting structures, risk frameworks, and delivery methodologies. Knowledge of recognised programme and project management approaches such as MSP, PRINCE2, PMBOK, or equivalent. Experience working within hybrid delivery environments combining waterfall and agile approaches. Formal programme management certification (such as MSP, PgMP, or PRINCE2 Practitioner) would be advantageous but is not essential where significant practical experience is demonstrated. For further information or to discuss the opportunity, please apply with your CV today!

Personal Assistant - Office based in Ruislip 5 days. About the Role We are seeking a highly organised and proactive Personal Assistant to provide comprehensive support to senior leadership within a successful privately owned business. This is a varied and fast-paced role that requires excellent organisational skills, discretion, and the ability to manage a broad range of administrative, operational, and personal support responsibilities. The successful candidate will play a key role in ensuring the smooth running of day-to-day activities, acting as a trusted point of contact and supporting multiple projects across the organisation. Key Responsibilities Organisation & Time Management Manage complex diaries, appointments, and schedules. Coordinate and prioritise multiple tasks and deadlines. Track key dates, meetings, actions, and deliverables. Anticipate requirements and proactively resolve issues. Business & Operational Support Prepare meeting agendas, minutes, and action trackers. Conduct research and compile information to support decision-making. Assist with project coordination and administrative tasks across various business functions. Liaise with external stakeholders, suppliers, consultants, and professional advisers. Administrative Support Organise travel arrangements, accommodation, and transport. Prepare and maintain documents, reports, presentations, and filing systems. Manage incoming correspondence, calls, and emails professionally. Support the efficient operation of office facilities and administrative processes. Personal Assistance Provide support with personal administration and appointments. Assist with the management and reconciliation of expenses, invoices, and related documentation. Undertake ad hoc tasks and errands as required. Handle sensitive information with the utmost confidentiality. Communication & Relationship Management Act as a key point of contact on behalf of senior leadership. Build and maintain strong relationships with internal and external stakeholders. Communicate effectively and professionally at all levels. About You You will be a highly organised and adaptable professional who thrives in a busy environment and enjoys managing a varied workload. Skills & Experience Previous experience as a Personal Assistant / Executive Assistant Exceptional organisational skills and attention to detail. Strong verbal and written communication skills. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Ability to manage confidential and sensitive information with discretion. Flexible, proactive, and capable of working independently. Degree educated is advantageous but not essential. What’s on Offer? A diverse and rewarding role supporting senior leadership. Exposure to a broad range of business activities and projects. A professional and collaborative working environment. Opportunities to develop your skills and make a meaningful contribution to the organisation. If you are a motivated, resourceful, and dependable individual looking for a varied Personal Assistant role, we would be delighted to hear from you.

Customer Service SpecialistHayes, MiddlesexSalary £31,00012-month fixed-term contractFull-time (40 hours per week, shifts between 08:00–19:00, Monday–Sunday) Immediate start!The OpportunityWe’re looking for a proactive and customer-focused Customer Service / Aftercare Specialist to join a busy and growing customer service team. This is a key role focused on supporting customers following delivery, ensuring a positive experience and reducing returns through excellent service and product guidance.You’ll be speaking directly with customers, providing reassurance, resolving issues, and gathering feedback to continuously improve the customer journey.About You Proven experience in a customer service or aftercare role Strong communication skills, both written and verbal Confident handling challenging conversations with empathy and professionalism Highly organised with strong attention to detail A natural problem-solver who can get to the root of issues quickly Comfortable working both independently and as part of a team Adaptable, proactive, and keen to improve processes Key Responsibilities Make outbound calls to customers following product delivery to ensure satisfaction Support customers considering returns, providing guidance and solutions Handle inbound queries via phone, live chat, and digital channels Resolve customer issues efficiently, from initial contact through to resolution Manage returns, refunds, and delivery-related concerns Maintain accurate records using internal systems Respond to customer feedback across platforms including reviews and social media Work closely with internal teams to resolve queries and improve processes Contribute to team knowledge sharing and support cross-training activities What’s on Offer Salary of £31,100 12-month contract with immediate start A collaborative and supportive team environment Opportunity to develop your customer service and problem-solving skills

Business Developer Job Title: Business Developer (Field Sales) Location: UK (Field-Based) Salary: Up to £30,000 (DOE) + Target-Driven Bonus Benefits: Fully Expensed Company Car + Additional Benefits About the Opportunity Our client, a globally recognised brand is seeking a driven and ambitious Business Developer to join their UK team. This is a fantastic opportunity to represent a well-established product with a loyal customer base, while playing a key role in expanding market presence across high-growth channels. This field-based role is ideal for someone who enjoys building relationships, identifying new opportunities, and delivering measurable sales results in a fast-paced environment. The Role As a Business Developer, you will be responsible for driving distribution, increasing product visibility, and growing sales across independent retailers, franchise convenience stores, foodservice outlets, and specialist markets. You will act as a brand ambassador, building strong partnerships with customers while identifying and securing new business opportunities. Key Responsibilities Develop and grow accounts within independent and retail markets Identify and convert new business opportunities into long-term partnerships Manage and expand existing customer accounts to increase sales performance Drive distribution across franchise convenience groups (e.g. symbol groups and independents) Collaborate with distributors to maximise coverage and overcome supply challenges Execute in-store activities including merchandising, POS placement, and promotions Deliver product training and support to retail partners Monitor market trends and competitor activity, providing insights to internal teams Support payment collection processes in collaboration with finance and sales teams Represent the business at trade events, exhibitions, and sampling campaigns About You Previous sales or field sales experience is desirable Strong communication and relationship-building skills Confident, personable, and target-driven Highly organised with excellent time management skills Able to work both independently and as part of a wider team Commercially aware with a proactive, problem-solving mindset Willingness to travel across the UK, including occasional overnight stays Requirements Full UK Driving Licence Flexibility to travel and occasional weekend work What’s on Offer Base salary with performance-related bonus Fully expensed company car Opportunity to work with a respected, international brand Autonomy in a field-based role with strong career development potential Supportive and collaborative team environment Apply Now If you are a motivated sales professional looking to take the next step in your career, we would love to hear from you. Apply today or contact us for a confidential discussion.

We are seeking a motivated and skilled Field-Based Electrical Engineer with strong experience in electrical circuits, fault finding, testing to join our clients growing engineering team. This role involves travelling to customer sites to carry out Pre planned Maintainance and also Reactive repairs, maintain, troubleshoot, and repair electrical Automated doors. The ideal candidate will have a solid understanding of circuit design and diagnostics, excellent problem-solving skills, and the ability to work independently in the field.

Warehouse Operations Supervisor Location: Northolt Salary: £36,000.00 per annum Hours: Monday to Saturday (5 days per week), 8.5 hours per day, mainly 5:00am starts (1-hour unpaid lunch break) My client is a growing, well established business who are seeking a proactive and hands-on Warehouse Operations Supervisor to support the day-to-day management of their warehouse and transport operations. This is an excellent opportunity for an experienced warehouse professional who enjoys leading by example, supporting colleagues, and ensuring operations run smoothly and efficiently. The Role As Warehouse Operations Supervisor, you will work closely with the Warehouse Manager to oversee warehouse activities, stock control, dispatch operations, and transport support. This is a varied, hands-on role where no two days are the same. You will help ensure orders are picked accurately, deliveries are completed efficiently, stock is managed correctly, and health and safety standards are maintained across the operation. Key Responsibilities Warehouse Operations Support the Warehouse Manager with the supervision of daily warehouse activities. Coordinate picking and dispatch processes to ensure orders leave accurately and on time. Oversee goods-in procedures, ensuring stock is checked and booked in correctly. Investigate and report damaged or faulty stock. Assist with stock counts and discrepancy investigations. Maintain excellent housekeeping standards throughout the warehouse. Ensure compliance with Health & Safety policies and procedures. Work collaboratively with other departments to resolve stock and delivery issues. Transport Support Support the efficient planning and coordination of deliveries. Use routing software, including Maxoptra, to assist with route management. Manage route changes and order updates when required. Provide driver cover during periods of absence where necessary. Support vehicle checks and defect reporting processes. Conduct driver briefings and end-of-day debriefs. Assist with the induction, training, and ongoing support of new drivers. About You To be successful in this role, you will have: Essential Counterbalance Forklift Licence. UK Driving Licence held for a minimum of 2 years. Experience using routing software such as Maxoptra. Previous warehouse experience within a fast-paced environment. Good understanding of warehouse operations and stock control processes. Strong organisational and communication skills. Basic IT skills including Microsoft Office and warehouse systems. Good understanding of Health & Safety requirements. Desirable Reach Truck Licence. Previous supervisory or team leader experience. Personal Qualities Hands-on approach with a willingness to support the team. Reliable, responsible, and adaptable. Calm under pressure and able to prioritise effectively. Positive attitude and strong work ethic. Leads by example and maintains high operational standards. Benefits Company pension Cycle to work scheme Employee and store discounts Enhanced maternity and paternity pay Health & wellbeing programme Company events Referral programme Sick pay Free on-site parking

Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role?About the RoleMy client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.Key ResponsibilitiesCustomer Support & Service Management Act as the main point of contact for customers following product delivery. Manage service requests, customer enquiries, complaints, and technical support queries via telephone and email. Ensure customer issues are resolved efficiently and professionally. Build and maintain positive customer relationships to support long-term customer satisfaction and retention. Technical Support & Troubleshooting Diagnose and resolve mechanical, electrical, or software-related product issues. Provide remote technical assistance and troubleshooting support. Advise customers on product operation, maintenance, and best practices. Spare Parts & Service Coordination Liaise with warehouse and internal teams to arrange replacement parts and service requirements. Maintain accurate records relating to spare parts, service activities, and customer interactions. Documentation & Reporting Process and input service orders onto the ERP system, ensuring customer sales and purchase order information is accurately recorded. Produce service performance reports and assist with root cause analysis investigations. Identify recurring issues and trends to support continuous improvement initiatives. What We're Looking ForTechnical Knowledge Plumbing experience or knowledge is highly desirable. Understanding of Root Cause Analysis (RCA). Ability to read and interpret technical drawings. Awareness of relevant safety standards and procedures. Experience & Qualifications 2–5 years' experience in an after-sales, service engineering, technical support, or similar role. Previous experience in a customer-facing technical environment is preferred. Key Skills Strong diagnostic and troubleshooting abilities. Excellent verbal and written communication skills. Customer-focused approach with a commitment to delivering outstanding service. Strong organisational and time-management skills. Ability to prepare clear technical reports and documentation. Flexibility to travel to customer sites when required. Performance MeasuresSuccess in this role will be measured against: Service response times First-time fix rates Customer satisfaction scores

Accounts Assistant to the Chief Operating Officer (COO) Salary: Up to £30,000 per annum Location: Office-based (Monday to Friday, 9:00am – 5:00pm) About the Role My client is looking for a highly organised and detail-oriented Accounts Assistant to provide financial and administrative support directly to the Chief Operating Officer (COO). This is an excellent opportunity for someone with accounts and administration experience who enjoys working in a fast-paced environment and takes pride in maintaining accuracy across financial processes. The successful candidate will play a key role in supporting day-to-day business operations through invoicing, order processing, pricing maintenance, reporting, and administrative support. Key Responsibilities Invoicing and Financial Administration Prepare, update, and maintain customer and supplier invoices. Ensure all billing information is accurate and processed in accordance with company procedures. Assist with maintaining accurate financial records and documentation. Proforma Management Follow up on outstanding proforma invoices with customers, suppliers, and internal teams. Ensure timely payment, confirmation, and progression of orders. Pricing Administration Update and maintain sales pricing within company systems. Ensure pricing information remains accurate and up to date. Support the communication of pricing changes where required. Order Processing and Review Review customer and supplier orders for accuracy. Verify pricing, quantities, and supporting documentation before processing. Identify and resolve discrepancies promptly. Reporting and Analysis Assist in producing regular financial and operational reports for the COO. Compile data relating to sales, invoicing, pricing updates, and order status. Support business decision-making through accurate reporting. Reconciliations and Record Keeping Assist with account reconciliations and transaction reviews. Identify discrepancies and support their resolution. Maintain organised and accurate records. Executive Support Provide administrative support to the COO on a range of finance and operational activities. Assist with ad hoc projects and ensure deadlines are met. Handle confidential information with professionalism and discretion. Skills & Experience The ideal candidate will have: 2–3 years' experience in an accounts, finance, or administrative support role. Experience with invoicing, order processing, and financial administration. Good working knowledge of Sage 200. Strong attention to detail and a high level of accuracy. Confidence using spreadsheets and business/accounting systems. Excellent organisational and time management skills. Strong communication skills, particularly when following up on outstanding documents or payments. The ability to prioritise workload and manage multiple tasks effectively. A professional, reliable, and proactive approach.

Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you’ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We’re looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous Background in property maintenance, facilities management, construction, or trades (beneficial but not essential)

Our well known client based in Manchester is seeking an Ocean Freight Export Operator to join their team. Overview As an Ocean Freight Export Operator, you will work with colleagues in the Manchester Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable the client to build and develop customer relationships. Key Responsibilities: Delivering excellent customer service through their 10 Customer Commitments Support, drive and commit to the Company's overall Strategy Manage end-to-end process for OFR Export and designated customers Communicating with customers to meet their requirements Administration and management of own operational data, included financial review Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality. Creates, develops and maintains good relationships with customers and service providers Support Sales in interaction with key customers Supports implementation of OFR strategy Fully ensures compliance with varying countries requirements Ensures that all interactions are compliant with the clients code Code of Conduct and other compliance requirements e.g. anti-corruption Contribute to the First Choice continuous improvement program Skills and Experience: Proven exports experience with a good knowledge of Customer Service & Ocean Freight processes and systems. A proven ability to identify and meet customer service needs in a professional and friendly manner. Ability to lead and motive a team to achieve KPI's. Proven experience in Ocean Freight Results driven and good attention to details Good written and spoken English and excellent telephone and e-mail skills. Excellent interpersonal skills Able to prioritise and perform under pressure Good commercial attitude A level education or broad GCSE level education.