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There is a question that is sometimes worth asking during a recruitment process:
Are we genuinely trying to understand whether this candidate can add value to our organisation, or are we simply looking for reasons to reject them?
It may seem like a small distinction. In reality, it can completely change the quality of a hiring decision.
It is natural — and necessary — to assess the risks involved in a hire. Insufficient experience, skills that do not match the role, lack of career stability, or misaligned expectations are all factors that should be considered.
The problem begins when the interview stops being a balanced assessment and becomes an investigation designed to find arguments against the candidate.
The candidate has ten characteristics that match the profile we are looking for and two that do not.
And those two are precisely what come to dominate the conversation.
“They have never worked in this sector.”
“They have no experience in a company of this size.”
“They have never led a team this large.”
“They do not know this particular tool.”
“They have only been with their current company for a short time.”
“They do not have exactly the career path we had in mind.”
And the conclusion becomes:
“They are not the right candidate.”
But are they?
The Problem with the Checklist
One of the risks of modern recruitment is turning the assessment of people into a checklist.
Ten requirements are defined for a role and then the aim becomes finding someone who ticks all ten boxes.
But people are not checklists.
A candidate may lack a specific experience and still possess a combination of skills, achievements, learning ability, commercial intelligence and professional maturity that makes them potentially far more valuable than someone who meets every requirement on paper.
Perhaps, therefore, the question should not only be:
“What does this candidate lack?”
It should also be:
“What does this candidate have that we may be undervaluing?”
Is the Missing Experience Really Critical?
This is one of the most important questions in any selection process.
Imagine a company looking for a Sales Director who has never worked in that particular industry.
Does that automatically mean the candidate is not suitable?
Perhaps not.
If that person has previously entered new markets, built teams, increased sales, developed channels and consistently delivered results, then the lack of experience in that specific sector may be a perfectly manageable gap.
On the other hand, if a particular skill is absolutely critical to the role and cannot reasonably be acquired within an acceptable timeframe, then that gap may, naturally, justify rejecting the candidate.
The key is to distinguish between what is genuinely essential and what is merely desirable.
Recruitment Also Requires the Ability to Recognise Potential
A good recruitment process should not focus solely on identifying what a person can already do.
It should also seek to understand what they could potentially do.
Learning ability.
Adaptability.
Curiosity.
Ambition.
Resilience.
Problem-solving ability.
Emotional intelligence.
The ability to influence others.
These qualities rarely appear clearly on a CV.
And some of them will not emerge when an interview is conducted like an interrogation designed to uncover weaknesses.
We need to ask different questions.
Not just:
“Have you done this before?”
But also:
“How did you solve that problem?”
“What did you learn from that experience?”
“How did you react when circumstances changed?”
“What did you achieve despite not having all the resources you needed?”
It is often in these answers that we discover a person's true potential.
Rejecting Is Easy. Assessing Is Harder.
Finding a reason to reject a candidate is relatively easy.
Almost every candidate has something that does not fit perfectly.
The real challenge is understanding whether what is missing is significant enough to outweigh what the candidate actually brings to the table.
And that is a fundamental difference.
Because when a company looks for the perfect candidate, it risks hiring no one at all.
And when it finally finds someone who appears to meet every requirement, it may discover that experience and skills on paper do not necessarily guarantee performance, motivation or adaptability.
Not hiring a candidate is also a decision.
And sometimes, it may be the wrong one.
Perhaps It Is Time to Change the Question
Instead of ending an interview with:
“What reasons do we have not to hire this person?”
perhaps we should ask:
“What value could this person bring to our organisation?”
We should, of course, then assess the risks, gaps and suitability for the role.
But we should start by recognising potential, rather than looking for flaws.
Because recruitment should not be an exercise in finding people who have no weaknesses.
It should be an exercise in finding people whose value can compensate for — and potentially outweigh — what they still lack.
And perhaps that is precisely what distinguishes a checklist-based selection process from a genuine talent assessment process.
In the end, the question is not simply whether we have found a candidate who matches the profile.
It is whether we are able to recognise talent when it is standing right in front of us.
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