Travel Agent - PHARMA CLIENTS

Per hotel 5 stelle sulla riviera ligure (provincia di Imperia), stiamo attualmente ricercando una figura di GENERAL MANAGER. Principali responsabilità: Pianificare e coordinare le attività operative dei diversi reparti, con particolare attenzione al F&B. Garantire gli standard internazionali di servizio e il miglioramento della customer experience. Gestire le relazioni interne con leadership, collaborazione e ottime doti relazionali. Monitorare performance economico-finanziarie, budget, forecast e scostamenti, in collaborazione con Finance. Definire e implementare strategie di marketing con il team Sales & Marketing. Garantire manutenzione ed efficienza di struttura, impianti e attrezzature. Supervisionare selezione e gestione del personale in collaborazione con HR. Garantire il rispetto delle normative in materia di igiene, salute, sicurezza e privacy. Principali requisiti: esperienza nel ruolo di General Manager. Si valutano profili con pluriennale esperienza nel ruolo di Hotel Manager. Eccellenti capacità di leadership, problem solving e gestione delle relazioni con i vari dipartimenti della struttura albeghiera. Provenienza da strutture organizzate e affiliate (The Leading Hotels of the World, Small Luxury o equivalenti), preferibilmente indipendenti. Buona conoscenza della lingua inglese e possibilmente della lingua francese. Ottima conoscenza del pacchetto Office. RAL: fino a 90.000 lordi annui + alloggio in appartamento nei pressi della struttura alberghiera.

For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: Front Desk Operations Manage day-to-day operations, ensuring the quality and meeting the expectations of the customers. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Perform administrative duties such as, but not limited to, daily schedule/hours edit in system, payroll, inventory, purchase requests, attendance record etc. Manage successful Front Office Upselling, encouraging participation and growth to contribute to maximizing the room revenues. Reservation Operations Manage all incoming reservation requests via phone, email, and online platforms. Ensure accuracy in booking details and guest profiles. Handle special requests and resolve booking issues. Monitor booking trends and adjust availability and rates accordingly. Implement pricing strategies in coordination with the Operations Manager and the Owners. Guest Experience Handle all guest compliments, comments, observation and complaints in a timely and effective manner, ensuring guest’s complete satisfaction. Ensure all the request by guests to be responded in timely and efficiently manner and out come to be up to customer complete satisfaction Ensure a friendly warm, genuine, and efficient guest’s arrival and departure experience. Team Leadership: Supervise, Guide and Support all colleagues in the department with their duties. Encourage the sense of teamwork throughout the resort. Motivate and inspire the colleagues with positive attitude and high energy to maximize their performance. To be presence at public area for the quality check to be performed for colleagues and ensuring all standards are met in services. Monitor the associates’ interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Evaluate colleague’s performance throughout the year What we need: 2+ years’ experience as Front Office Manager or 4+ years’ experience as Assistant Front Office Manager in a luxury/upscale hotel/resort. Strong interpersonal and communication skills. Perfect standing. Excellent problem and conflict resolutions skills. Computer literate to include Microsoft Office, Word, PowerPoint, Excel etc. Ability to work in a flexible schedule. Excellent knowledge of English and Italian, both oral and written. What we offer: Competitive salary. Full accommodation. Smart working. Location: Tuscany

For a charming Luxury Resort in Tuscany, we’re looking for a: Resident Manager You will be reporting to the Owner and directly responsible for overseeing the daily operations of the property. Fully responsible for all aspects of all departments (front office, housekeeping, food & beverage, maintenance, etc.) ensuring smooth day-to-day operations. Conducting regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, and also any staff issues. Minutes of the meeting to be sent to the Owner. Collaborating closely with department heads to set service standards and enhance guest satisfaction. Ensuring SOP implementation in all departments and checking the same during routine operational checks. Monitoring guest feedback and implement continuous improvements to elevate the guest experience. Acting as the primary point of contact for VIP guests, handling requests, complaints, and special arrangements with discretion and professionalism. Ensuring personalized guest experiences that reflect the unique character of the property. Overseeing the creation and management of unique guest experiences, including excursions, events, and other bespoke services. Ensuring compliance with health, safety, and luxury brand standards. Randomly inspecting the stores (F&B/Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F&B Manager & Chef. Dealing with Suppliers/Vendors for quality products involving Purchase Manager Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture. Leading, motivating, and supporting a diverse team of hospitality professionals, promoting a culture of excellence and continuous improvement. Providing timely and constructive feedback to all direct reports as and when required either formally or informally. Managing staffing levels, recruitment, and training programs to maintain high-quality service. Conducting performance evaluations and implement strategies for employee growth and development. Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation without compromising quality and service. Working closely with the Owner to identify new revenue streams and enhance profitability. Maintaining and protecting the property's luxury brand identity through adherence to established standards of service and presentation. Working with marketing teams to ensure consistency in guest communication and promotional activities. Ensuring the property consistently meets or exceeds the expectations of discerning luxury travelers. Collaborating with the Owner to develop and implement short- and long-term strategic goals. Providing regular operational reports, KPIs, and performance analysis to the Owner. Assisting in the planning and execution of renovations, upgrades, or new projects. What we are looking for: At least 5-7 years in a leadership role within a luxury hospitality environment, preferably as a Resident Manager, Hotel Manager, Director of Operations or similar position in a 5-star property. Degree in Hospitality Management, Business Administration, or related field. Fluent in English and Italian (additional languages are a plus). Excellent standing and outgoing personality Strong leadership, communication, and problem-solving skills. Financial acumen and guest-oriented mindset. Hands-on approach with in-depth understanding of luxury hotel operations, guest services, and hospitality trends Charismatic, detail-oriented, and able to foster an exceptional service culture. Location: Tuscany, Italy

Regional Business Leadership📍 Location: Mumbai💼 Position: Regional Head – Sales & Business Development (RAC & Lease)📊 Revenue Responsibility & Business Mandate: ₹100+ Cr Annual Revenue | 15% YoY Growth🎯 Reporting to: General Manager – West Are you an accomplished B2B sales leader with a proven track record of driving revenue growth, building high-performing teams, and managing large enterprise relationships? We are partnering with an established organization in the mobility solutions sector to identify a commercially driven Regional Head – Sales & Business Development to lead the combined Rental & Chauffeur Drive (RAC) and Car Leasing businesses across West India. This strategic leadership opportunity involves multi-business revenue ownership, enterprise client acquisition, cross-selling, and regional sales growth, with a potential progression path toward broader P&L leadership. Job Description Regional Head – Sales & Business Development, West (RAC & Lease)Key Responsibilities1. Regional Sales & Revenue Leadership • Own combined annual revenue delivery of ₹100+ crore across RAC and Car Leasing, with a 15% year-on-year growth objective. • Develop and execute sales plans aligned with regional business objectives. • Monitor individual and combined business revenue against agreed targets. • Manage sales pipelines, revenue forecasts, and performance reporting. • Identify potential revenue shortfalls and implement corrective actions.2. Sales Team Leadership & Development • Lead the integrated RAC and Leasing sales and business development team across the West region. • Establish sales targets, allocate territories and accounts, and monitor team performance. • Drive recruitment, coaching, performance management, and capability development. • Cross-train team members to strengthen selling capabilities across both business verticals. • Establish a unified sales operating framework to improve productivity and collaboration.3. Business Development & Client Acquisition • Identify and acquire new corporate and B2B customers across both business verticals. • Develop and manage a qualified pipeline of enterprise sales opportunities. • Pursue strategic business opportunities, including airline accounts, in coordination with the central business development function. • Lead competitive sales pursuits, strengthen market positioning, and improve conversion rates. • Drive new business acquisition in line with regional growth objectives.4. Enterprise & Key Account Management • Build and maintain senior-level relationships with strategic corporate, B2B, and airline customers. • Strengthen customer engagement and expand business within existing accounts. • Coordinate with key account management teams to improve contract renewals and customer retention. • Ensure consistent service delivery across both business verticals. • Oversee the timely resolution of client escalations.5. Cross-Business Growth & Synergies • Identify and execute cross-selling opportunities between RAC and Car Leasing. • Develop integrated account strategies for customers requiring services from both business verticals. • Ensure coordinated sales engagement and customer relationship management. • Leverage customer insights to improve account penetration, business development, and regional planning.Key Performance IndicatorsPerformance will be assessed against the following business outcomes: • Revenue Growth: Delivery of ₹100+ crore combined annual revenue with 15% year-on-year growth. • New Business Acquisition: Achievement of new client acquisition targets across RAC and Leasing. • Sales Team Performance: Target achievement, productivity, and effectiveness of the integrated regional sales team. • Cross-Selling: Growth in RAC-to-Lease and Lease-to-RAC opportunities within existing accounts. • Client Retention: Contract renewals and retention of key regional customers. • Client Service: Timely resolution of customer escalations and service-related issues. Key Competencies: Multi-Business Sales Leadership Proven capability in leading sales operations across multiple products or business lines, with significant revenue accountability. Team Leadership & Performance Management Ability to lead sizeable sales teams through effective target-setting, coaching, capability development, and performance management. Business Development & Enterprise Sales Strong ability to identify new business opportunities, build sales pipelines, position solutions competitively, and close strategic deals. Strategic Client Relationship Management Experience managing B2B and enterprise relationships, including engagement with airline customers and other strategic accounts. Commercial & Financial Acumen Ability to understand combined business P&L performance, translate financial objectives into actionable sales strategies, and support profitable business growth. 📩 HOW TO APPLY: If you have successfully led large B2B sales portfolios, built high-performing teams, and delivered sustained business growth, we would be keen to connect. Experienced sales and business development leaders with a strong record of managing substantial revenue portfolios, developing teams, and driving enterprise business growth are encouraged to apply. 📧 Email your updated CV to reema.baksi@antal.com with Subject: Regional Head – Sales & BD | West | MumbaiAlternatively, send a direct message for a confidential discussion. #Hiring #RegionalSalesHead #SalesLeadership #B2BSales #EnterpriseSales #MumbaiJobs #BusinessDevelopment #SalesDirector #KeyAccountManagement #LeadershipHiring #ExecutiveSearch

For a 5*L Hotel in Venice, we are currently recruiting for a: FOOD AND BEVERAGE MANAGER Key Responsibilities Strategic Leadership. Develop and execute the annual F&B business plan. Drive revenue growth across all F&B outlets. Increase profitability through effective cost control and productivity management. Contribute to the positioning of the hotel as a leading luxury destination. Collaborate with Sales & Marketing to develop innovative concepts, events and activations. Restaurant & Bar Operations. Oversee the daily operation. Ensure exceptional service standards and guest satisfaction. Continuously improve menu engineering and outlet performance. Monitor guest feedback and implement corrective actions where required. Events, Weddings & Banqueting. Lead the operational execution of: Weddings, Social events, Gala dinners, Private celebrations Maximize banquet and catering revenue opportunities. Ensure flawless event delivery and guest experience. Work closely with the Sales Team to convert opportunities into profitable business. Fiancial Management: Prepare annual budgets and forecasts. Monitor revenue, labor costs, food cost and beverage cost. Achieve GOP and departmental profitability targets. Implement inventory and purchasing controls. Develop action plans to improve outlet performance. Team Leadership. Recruit, train and develop F&B talent. Foster a culture of accountability, engagement and service excellence. Conduct regular performance reviews and coaching sessions. Ensure appropriate staffing levels and productivity. Systems & Compliance. Ensure full compliance with: HACCP regulations Health & Safety standards Marriott brand standards Local regulations Monitor stock management and procurement processes Drive operational efficiency through technology and reporting tools Desired Profile Minimum 5 years' experience in a senior F&B leadership role within luxury hotels. Proven experience managing multiple outlets simultaneously. Strong background in: Restaurants, Bars, Banqueting, Conferences, Weddings and social events. Entrepreneurial mindset. Commercial acumen. Ability to lead high-performing teams in a fast-paced environment. Languages Italian: Fluent English: Professional proficiency Compensation & Benefits Gross Annual Salary (RAL): up to €60.000, depending on experience and qualifications.

We are looking for a Travel Agent with experience supporting Pharma clients, responsible for managing hotel and transportation bookings using Amadeus. The role is based in Lisbon hybrid model.. Key Responsibilities Manage and confirm accommodation and transport reservations for Pharma clients. Daily use of Amadeus to create, modify, and cancel bookings. Provide high-quality service to corporate clients, ensuring compliance with travel policies. Handle last-minute changes and resolve booking-related issues efficiently. Coordinate with suppliers and international partners. Ensure accuracy of bookings, fares, and documentation. Communicate fluently in Portuguese and English. Requirements Minimum 1 year of experience as a Travel Agent or similar role. Experience with Pharma clients (preferred). Strong working knowledge of Amadeus. Fluent Portuguese. High level of English Strong attention to detail and customer-oriented mindset. Ability to work in an on-site or hybrid environment. What We Offer Stable position in a corporate and international environment. Professional growth and continuous training. Hybrid model.

Desde Antal international para el sector de Hospitality estamos buscando un Director operaciones con experiencia de mas de 10 años en el sector de restauración. Resumen del puesto Buscamos un/a Director/a de Operaciones con visión estratégica y fuerte capacidad ejecutiva para liderar y optimizar las operaciones de un grupo de restauración en expansión. Esta posición tiene una clara proyección a asumir el rol de General Manager en el corto/medio plazo, liderando el negocio de forma integral. Responsabilidades principales 1. Gestión operativa Supervisar el funcionamiento diario de todos los locales. Asegurar el cumplimiento de estándares de calidad, servicio y marca. Optimizar procesos operativos para mejorar eficiencia y rentabilidad. Implementar KPIs operativos (ventas, ticket medio, food cost, labor cost, etc.). 2. Liderazgo de equipos Dirigir y desarrollar a los Area Managers y equipos de tienda. Fomentar una cultura de alto rendimiento y orientación al cliente. Participar en selección, formación y retención de talento clave. 3. Control financiero Gestionar presupuestos operativos y seguimiento de P&L. Identificar oportunidades de mejora en costes y márgenes. Colaborar en la planificación financiera y expansión. 4. Expansión y crecimiento Liderar aperturas de nuevos locales. Estandarizar procesos para escalabilidad del negocio. Participar en la estrategia de crecimiento nacional/internacional. 5. Experiencia de cliente Garantizar una experiencia consistente y de alta calidad. Analizar feedback de clientes y proponer mejoras. 6. Proyección a GM Asumir progresivamente responsabilidades globales del negocio. Participar en decisiones estratégicas junto a dirección. Liderar la compañía en ausencia del CEO. Requisitos Experiencia mínima de 7–10 años en restauración. Al menos 3–5 años en posición de liderazgo operativo. Fuerte conocimiento de KPIs del sector (food cost, labor cost, EBITDA). Experiencia en expansión y apertura de locales. Capacidad analítica y orientación a resultados. Excelentes habilidades de liderazgo y comunicación. Nivel alto de español e inglés (valorable). Competencias clave Liderazgo inspirador Pensamiento estratégico Orientación a resultados Capacidad de ejecución Adaptabilidad y resiliencia Mentalidad de crecimiento Qué ofrecemos Posición clave con impacto directo en el negocio. Plan de carrera hacia General Manager. Paquete competitivo + variable por objetivos. Entorno dinámico y en crecimiento.

At Antal International, within our MICE division, we are currently looking for an Event Project Manager based in Lisbon, Portugal for one of our clients, a leading international events agency. Are you passionate about creating exceptional events? Do you enjoy working with international clients, travelling, and turning ideas into memorable experiences? This is an excellent opportunity to join a dynamic international events agency that delivers high-end MICE, corporate, and experiential events for international clients. 🎯 YOUR MISSION Lead projects from the conceptual stage through to execution, managing clients, budgets, suppliers, and production teams to deliver exceptional international events. 🚀 YOUR RESPONSIBILITIES Manage relationships with international clients. Understand client briefs, objectives, and expectations. Ensure an exceptional client experience. Lead projects from the initial briefing through to final delivery. Create and manage project timelines, budgets, and production schedules. Manage multiple projects simultaneously. Coordinate venues, catering, audiovisuals, branding, entertainment, transportation, and logistics. Manage suppliers and production partners. Ensure seamless execution throughout the event. Manage project budgets and profitability. Negotiate with suppliers and partners. Monitor costs, contracts, and invoices. 🧩 WHAT ARE WE LOOKING FOR? 3+ years of experience in event management, MICE, event production, corporate events, incentives, or conferences. English – C1 level required. Espanish– C1 level is a plus. Experience working in international environments. Ability to manage multiple projects simultaneously. Excellent organisational, communication, and negotiation skills. Strong client focus and the ability to work effectively in fast-paced environments. Willingness and availability to travel internationally. 💥 WHAT DO WE OFFER? 🏠 100% Remote. One-year employment contract. ✈️ International travel opportunities and the chance to work on projects in different destinations. 🌍 International and multicultural environment, working with clients, partners, and teams from different countries and cultures. 🚀 Career development and professional growth, with genuine opportunities for progression within the company.

Partner with Antal International in Ghana Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in Ghana and looking for ambitious professionals to launch and lead a new office under our internationally recognized brand in virgin markets where Antal does not yet have a presence, this is your chance to pioneer and dominate new territories. Why Choose Antal? Global Reputation & Expertise Build your business on a foundation of 30+ years of proven methodologies and industry knowledge. Access to Powerful Resources Tap into a database of 60,000+ global clients and 780,000+ qualified candidates. Unmatched Marketing Reach Benefit from exposure to 1.5 annual website visitors and 1.5M LinkedIn followers. Comprehensive Training & Support From onboarding to continuous development, we guide you every step of the way. Advanced Technology Utilize smart tools, including AI-driven solutions, for seamless operations. Global Network Collaborate with recruitment leaders across 130+ countries and access new markets. Lead with Purpose This is your opportunity to transform your professional experience into a thriving business. With Antal’s proven systems and tools, you can: Capitalize on your industry expertise and network. Deliver impactful hiring solutions to international clients. Achieve financial independence and long-term success. No prior recruitment experience required, our training and support will empower you from day one. Who We’re Looking For: Corporate Experience: 5–10+ years in a managerial or specialist role. Entrepreneurial Drive: Full-time commitment to building your business. Relationship Builder: Strong networking and communication skills. Ambition to Grow: A mindset focused on success and development. Your Path with Antal International We Provide For You: World-class training in international recruitment. Ongoing operational, marketing, and business support. Network of current owners for business sharing and development internationally Access to digital tools, brand exposure, and global networking events. You Need To Bring: Industry insight, a strong professional network, and the drive to succeed. Please note this is not a job opportunity it is a Franchise Business Opportunity Apply today and start building your future with Antal International!

Partner with Antal International in Mauritius Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in Mauritius and looking for ambitious professionals to launch and lead a new office under our internationally recognized brand in virgin markets where Antal does not yet have a presence, this is your chance to pioneer and dominate new territories. Why Choose Antal? Global Reputation & Expertise Build your business on a foundation of 30+ years of proven methodologies and industry knowledge. Access to Powerful Resources Tap into a database of 60,000+ global clients and 780,000+ qualified candidates. Unmatched Marketing Reach Benefit from exposure to 1.5 annual website visitors and 1.4M LinkedIn followers. Comprehensive Training & Support From onboarding to continuous development, we guide you every step of the way. Advanced Technology Utilize smart tools, including AI-driven solutions, for seamless operations. Global Network Collaborate with recruitment leaders across 130+ countries and access new markets. Lead with Purpose This is your opportunity to transform your professional experience into a thriving business. With Antal’s proven systems and tools, you can: Capitalize on your industry expertise and network. Deliver impactful hiring solutions to international clients. Achieve financial independence and long-term success. No prior recruitment experience required, our training and support will empower you from day one. Who We’re Looking For: Corporate Experience: 5–10+ years in a managerial or specialist role. Entrepreneurial Drive: Full-time commitment to building your business. Relationship Builder: Strong networking and communication skills. Ambition to Grow: A mindset focused on success and development. Your Path with Antal International We Provide For You: World-class training in international recruitment. Ongoing operational, marketing, and business support. Network of current owners for business sharing and development internationally Access to digital tools, brand exposure, and global networking events. You Need To Bring: Industry insight, a strong professional network, and the drive to succeed. Please note this is not a job opportunity it is a Franchise Business Opportunity Apply today and start building your future with Antal International!