Technical Service Manager (Dealer Network | Technical Training | After Sales)

Aspropyrgos
Greece
Full time
Job Information

Ο πελάτης μας είναι ένας διεθνής, τεχνολογικά προηγμένος οργανισμός με ισχυρή παρουσία σε multiple markets και υψηλά standards σε προϊόντα και after-sales υποστήριξη. Για την ενίσχυση της τεχνικής του ομάδας στην Αθήνα, αναζητά έμπειρο Technical Service Engineer με ξεκάθαρο hands-on και training ρόλο.

Οι αρμοδιότητες σου:
Θα είσαι το τεχνικό σημείο αναφοράς για το δίκτυο συνεργατών, υποστηρίζοντας καθημερινά τεχνικά θέματα και φροντίζοντας ώστε οι υπηρεσίες after-sales να λειτουργούν άψογα. Παράλληλα, θα εκπαιδεύεις dealers και service partners, τόσο θεωρητικά όσο και on-the-job, συμβάλλοντας άμεσα στη βελτίωση της ποιότητας υπηρεσιών.

• Τεχνική υποστήριξη συνεργατών (remote & επιτόπου)
• Οργάνωση και υλοποίηση τεχνικών εκπαιδεύσεων
• Υποστήριξη warranty & after-sales διαδικασιών
• Συνεργασία με εσωτερικά τμήματα για συνεχή βελτίωση
• Διαχείριση πληροφοριών σε CRM / ERP

Το Προφίλ σου:
• Εμπειρία σε technical service ή after-sales περιβάλλον
• Έκθεση σε dealer / distributor / service partner networks
• Ικανότητα εκπαίδευσης και μεταφοράς τεχνικής γνώσης
• Τεχνικό background (Ηλεκτρολόγος / Ηλεκτρονικός / Μηχατρονικός / Μηχανικός)
• Εξαιρετικό επίπεδο Αγγλικών

Apply for this job

Submit your application here.

Apply now
Consultant
Giannis Giannopoulos
Giannis Giannopoulos
Managing Partner | Greece & Cyprus
Share This Job
Share on Telegram

Related Vacancies

Logistics, Supply Chain & TransportationFull time
Transport Planning Coordinator - Purfleet
United Kingdom
GBP 33000 - 36000 Year
Full time
Our client based in Purfleet is seeking a Transport Coordinator to join their team. The role will support the day-to-day coordination transport operations to ensure vehicle movements are planned and completed efficiently. The position will also provide administrative support, assist with transport and customs documentation, and maintain accurate records in line with operational and regulatory requirements. Key Responsibilities Coordinate and arrange UK domestic transport requirements, ensuring vehicles are scheduled and delivered efficiently including arranging transportation for European routes. Liaise with transport providers and internal planning teams to coordinate vehicle movements and resolve any issues. Maintain accurate transport records ensuring information is kept up to date Prepare custom declarations documentation Provide general administrative and operational support to the team.
Civil Engineering & ConstructionEngineering - Electrical & ElectronicsFull time
Senior Draftsman
Abu Dhabi, United Arab Emirates
AED 15,000 to AED 1,000 + Benefits + Bonus
Full time
Senior Draftsman – Power Projects Antal International is seeking an experienced Senior Draftsman – Power Projects for a leading organization operating in Abu Dhabi, UAE. The successful candidate will be responsible for independently preparing and developing civil and electrical drawings for power infrastructure projects, particularly high-voltage (HV) and extra-high-voltage (EHV) substations. The role involves 2D drafting, 3D Building Information Modelling (BIM), multidisciplinary design coordination, and the preparation of construction, shop and as-built drawings in accordance with approved designs, technical specifications and client requirements. Location: Abu Dhabi, United Arab EmiratesDepartment: Operations – Power ProjectsReporting to: Design Manager / Project ManagerIndustry: Power Transmission & Distribution | HV/EHV SubstationsSalary: AED 15,000 to AED 17,000 + Benefits + Bonus Key Responsibilities Independently prepare civil and electrical drawings for power projects, particularly HV/EHV substations. Develop substation equipment layouts, cable trench layouts, cable routing, earthing layouts, equipment foundations, structural drawings and associated infrastructure drawings. Prepare detailed shop drawings, construction drawings, sections, details and as-built documentation based on approved designs and Issued for Construction (IFC) documents. Develop, modify and maintain 2D drawings using AutoCAD and 3D BIM models using Revit. Coordinate civil, structural, electrical and MEP drawings and models to ensure consistency across disciplines. Perform BIM coordination, model reviews and clash detection using Revit, Navisworks or equivalent software. Liaise with design engineers, project engineers, consultants and site teams to resolve technical queries and drawing interface issues. Review drawings and BIM models for accuracy, completeness, constructability and compliance with project specifications and client requirements. Incorporate design revisions, Requests for Information (RFIs) and client or consultant comments while maintaining proper document control. Ensure timely delivery of drawings, BIM deliverables and final as-built documentation. Comply with company health, safety, security and quality requirements. Qualifications & Experience Diploma or Bachelor's degree in Civil Engineering, Electrical Engineering, Architectural Engineering, CAD/Drafting or a related technical discipline. 8–10 years of relevant drafting or design experience, preferably within power transmission and distribution projects. Proven experience working on HV/EHV substation projects. Experience preparing multidisciplinary civil and electrical drawings. Candidates with direct exposure to 132kV substations in the UAE or Saudi Arabia will be preferred. Proficiency in AutoCAD and Revit is essential; experience with Navisworks or equivalent BIM coordination tools is an advantage.
Engineering - Electrical & ElectronicsEngineering - Mechanical & IndustrialFull time
Civil Design Engineer
Abu Dhabi, United Arab Emirates
AED 15,000 to AED 18,000 + Benefits + Bonus
Full time
Antal International is partnering with a leading contracting company in Abu Dhabi, UAE, specializing in power infrastructure and engineering projects. The company has a strong presence in the power transmission and distribution sector, delivering critical infrastructure projects, including high-voltage substations and associated engineering works. We are seeking an experienced Design Engineer/Coordinator – Civil to coordinate civil and structural design activities, multidisciplinary engineering interfaces, and utility authority approvals for power infrastructure projects. The role involves reviewing technical deliverables, resolving design issues, and ensuring compliance with project specifications, applicable standards, and schedules. Job Title - Design Civil Engineer Salary - AED 15,000 to AED 18,000 + Benefits + Bonus Reports - Design Manager / Project Manager Key Responsibilities Coordinate civil and structural design deliverables, reviews, and submissions. Review engineering drawings, calculations, specifications, and technical documents. Coordinate design interfaces across civil, structural, electrical, mechanical, and MEP disciplines. Liaise with consultants, subcontractors, vendors, and construction teams to resolve technical issues. Manage design comments, revisions, RFIs, and document approval workflows. Identify design clashes and constructability issues and coordinate resolutions. Coordinate utility authority approvals and NOCs with TAQA, DEWA, EtihadWE, and SEWA, where applicable. Monitor design schedules and ensure timely delivery of approved construction and as-built drawings. Qualifications & Experience Bachelor's degree in Civil Engineering. 10+ years of relevant civil/structural engineering and design coordination experience. Experience in power, utilities, EPC, infrastructure, or industrial projects. UAE/GCC project experience and utility authority approvals are highly desirable. Proficiency in AutoCAD; knowledge of Revit, Navisworks, or BIM is an advantage. Strong technical coordination, problem-solving, and stakeholder management skills. Good English communication skills; Arabic is an advantage.
Telecommunications & NetworkingEngineering - Electrical & ElectronicsFull time
Field Sales Engineer - (Remote)
Mumbai, India
850000
Full time
Field Sales Engineer – Semiconductor and Electronic Components Sales (Remote - Job)1 position for each of the following city (Remote - work from home): Bangalore - Chennai - Ahmedabad - Hyderabad - Pune.Role: Field Sales EngineerSector: Semiconductor and Electronic Components Distribution (OEM/EMS Sales)CTC: ₹6 LPA to 8.5 LPA+ Performance-Linked IncentiveInterview Process: 1–2 rounds, conducted virtuallyReporting to: VP Sales and Marketing6 days working - 2nd and 4th Saturdays off.Open to hire male or female candidates.2 to 3 days mandatory field visits to clients (Pre - Scheduled Visits)What you'll do:🔹 Prospect and build relationships with OEM/ODM/EMS companies across Industrial, Automotive, EV, and IoT segments🔹 Own the sales cycle from design-in to mass-production purchase orders🔹 Work closely with technical teams on product selection and application support🔹 Manage and grow existing small-to-medium accounts🔹 Track pipeline through CRM and contribute market intelligence back to leadershipWhat we're looking for:✅ Bachelor's in EE / ECE or related technical field✅ 1–5 years in electronics distribution, manufacturing, or technical support✅ Strong consultative selling skills and comfort with CRM/ERP tools✅ Willingness to travel up to 2 to 3 days a week for customer meetingsMust have sold:1. Semiconductors & Active Components:Microcontrollers (MCUs)Power management ICsSemiconductors: TI, ST Micro electronics, NXP, Microchip, Infineon, ON Semiconductor, Analog Devices, Renesas, Nuvoton.2. Passive & Electromechanical ComponentsMagnetics (inductors, transformers, coils)RelaysFrequency & timing products (oscillators, crystals, resonators)Bourns-line passives (resistors, potentiometers, etc)3. PowerBatteriesPower Integrations-line devices (switching power supply ICs)4. OptoelectronicsLEDsDisplays5. Boards & Design ServicesPCBs (bare boards)PCB design and prototyping support (a service layer, not just a component)6. IoT / AutomationIoT modulesIndustrial automation components (Omron-line)7. Secondary/Excess InventoryEOL, obsolete, and slow-moving stock of the above categories, bought from OEMs/CEMs/EMS companies and resold.How to apply:1️⃣ Fill out this form: https://lnkd.in/gQp6yFsb2️⃣ Email your updated resume to ajay.goyal@antal.com
Logistics, Supply Chain & TransportationIndustrial Equipment & MachineryFull time
Tecnico Carrelli Elevatori Bologna - Modena
Bologna, Italy
€29.000 - €38.000
Full time
Per società leader nel settore dei carrelli elevatori e delle soluzioni per l'intralogistica - per il potenziamento del team di assistenza ai clienti ricerchiamo un/una: Tecnico/a assistenza carrelli elevatori nelle prov. di Bologna e Modena. Attività: Esecuzione delle manutenzioni preventive programmate e delle riparazioni dei guasti nel rispetto della pianificazione giornaliera, presso clienti, all'interno della propria area di competenza sulla base delle richieste ricevute dalla sede centrale Attività di assistenza tecnica e manutenzione su carrelli elevatori, nello specifico: ricerca guasti, diagnostica e riparazione di natura elettrica/elettronica e meccanica/idraulica; Miglioramento dell’efficienza dei mezzi delle flotte a noleggio Supportare i clienti relativamente a richieste circa le manutenzioni e le riparazioni effettuate fornendo informazioni chiare e precise Fornire un servizio di consulenza e supporto al cliente relativamente sull’uso dei nostri prodotti Recepimento e tempestiva comunicazione delle necessità del Cliente al Service Team manager assicurare che gli standard di Salute e Sicurezza, le norme e le procedure siano rispettate comprendere e lavorare in funzione dei KPI relativi al Service Responsabilità e requisiti: Diploma quinquennale o qualifica triennale/quadriennale in ambito tecnico elettronico e/o meccanico Conoscenza base di elettrotecnica, oleodinamica e meccanica motoristica Lettura degli schemi per ricerca guasti e riparazioni Conoscenza dei principi di sicurezza sul lavoro e di tutela ambientale Pregressa esperienza nel ruolo nel settore o in settori affini di almeno due anni Disponibilità a trasferte giornaliere presso i nostri clienti ​Il domicilio nelle zone indicate rappresenta un plus Ral prevista per il ruolo: 29.000€ - 38.000€
Logistics, Supply Chain & TransportationIndustrial Equipment & MachineryFull time
Buyer Indirect Purchasing
Lainate, Italy
Full time
LA SOCIETA’ Gruppo internazionale attivo nel settore del material handling e delle soluzioni per l’intralogistica. ATTIVITÀ PRINCIPALI: · Gestione degli acquisti indiretti e della relativa contrattualistica, in collaborazione con le altre funzioni aziendali, nell’ambito di categorie quali servizi professionali e consulenze, flotta aziendale, travel, facility management e servizi generali, locazione immobili, energie, arredi, DPI e consumabili di officina, imballaggi, macchinari e strumenti operativi, scaffalature di magazzino; · Gestione del noleggio di auto e furgoni e dei rapporti con le officine; · Partecipazione alle trattative con i fornitori, negoziando prezzi, modalità di consegna, termini di pagamento e altre condizioni, e alla stipulazione degli accordi; · Contributo alla selezione dei fornitori sulla base delle condizioni ottenute e delle analisi dei prodotti e servizi offerti; · Creazione a sistema di ordini di varie tipologie (ordini standard, per servizi o investimenti), nel rispetto della Procedura Acquisti Indiretti di Gruppo e verifica della documentazione necessaria per ogni richiesta di acquisto; · Gestione della qualifica e della creazione di nuove anagrafiche fornitore, seguendo il processo definito dalle procedure interne; · Partecipazione ad audit interni e di terze parti relativi alle attività della funzione Acquisti Indiretti; · Contributo alle ricerche e alle analisi di mercato relative agli acquisti indiretti e collaborazione alla reportistica della funzione. REQUISITI: · Laurea in materie economiche o similari; · Esperienza pregressa di almeno 4 anni negli acquisti presso aziende industriali di medio-grandi dimensioni; · Conoscenza di SAP importante; è preferibile una buona conoscenza del sistema; · Ottima conoscenza del pacchetto MS Office, soprattutto Excel; · Conoscenza della lingua inglese a livello B1–B2, con particolare attenzione alla capacità scritta rispetto a quella orale; · Disponibilità a partecipare a eventuali videocall con la casa madre in Germania o Polonia; · Predisposizione all’analisi numerica; · Competenze comunicative, relazionali e di negoziazione; · Capacità organizzative e accuratezza nella gestione dell’attività lavorativa; · Orientamento al problem solving e buona gestione dello stress.
Engineering - Mechanical & IndustrialFull time
Site Service Technician
United Kingdom
GBP 32000 - 51000 Year
Full time
Our client are an international company that supply equipment and machinery at a clients factory in NORWICH. This role is based on the client site supporting the equipment keeping the factory running 24/7.Must have:Electrical Mechanical experience3 Phase This is a permanent role shift work, days and nights 4 on 4 off shift £32Kpa + £19Kpa shift allowance, 4 shift / 12 hour Rota. Supports the customer on a rotating shift pattern of four days 7am – 7pm; four days rest; four nights 7pm – 7am, four days rest, repeating. Mission: To be the front-line support for customer engagement on maintenance, knowledge, optimization, and performance of assigned equipment and ensure customers can utilize this equipment at the highest level of efficiency and uptime. Position Summary: The Site Service Technician is responsible for maintaining optimal performance and uptime of assigned equipment in a professional and customer centric approach. This role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure (SOP) operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion. Desired Requirements: High school / Primary technical education required and associate level technical college degree or greater preferred. 1 to 3 years’ experience in a break fix service environment preferred. Maintenance of a clear and safe driving record.
Engineering - Mechanical & IndustrialFull time
Agricultural Machinery Service Manager
Australia
Full time
Location: Melbourne, VIC Antal International is recruiting an Agricultural Service Manager for an international machinery manufacturer developing its Australian after-sales operations. This opportunity suits an experienced agricultural machinery service professional who enjoys coordinating technical work, supporting technicians and building strong customer relationships. The role You will coordinate agricultural machinery servicing, repairs and technical support, helping improve equipment reliability and reduce customer downtime. Working with customers, technicians, parts teams and technical specialists, you will support the delivery of effective workshop and field-service activities. Key responsibilities Plan and prioritise servicing, repairs and customer support requests. Coordinate workshop and field-service activities according to customer needs and available resources. Support technicians with mechanical, hydraulic and electrical fault diagnosis, escalating complex issues when required. Keep customers informed of repair progress and equipment availability. Coordinate parts requirements with parts and logistics colleagues. Maintain accurate service records and support warranty claim processing. Monitor repair turnaround, service quality and recurring faults. Promote safe working practices and adherence to manufacturer procedures. Identify technical training needs and support technician development. Work with sales colleagues on machinery handovers and after-sales support. Recommend improvements to service processes and customer experience. About you Relevant experience servicing agricultural machinery, ideally within a manufacturer, dealership or distributor. Experience coordinating technicians, workshop operations or field-service activities. A relevant mechanical trade qualification or equivalent technical background. Strong understanding of mechanical, hydraulic and electrical troubleshooting. Confidence managing customer expectations and competing service priorities. Familiarity with service documentation, parts coordination and warranty processes. Strong communication, organisation and problem-solving skills. A suitable driving licence and willingness to undertake customer visits. The opportunity A Melbourne-based role with an international machinery manufacturer. The opportunity to contribute to the development of local agricultural after-sales support. Collaboration with sales, parts and technical teams. Remuneration and benefits discussed during the recruitment process. Apply Please submit your CV highlighting your agricultural machinery experience, service coordination responsibilities and relevant technical qualifications.
Logistics, Supply Chain & TransportationFull time
PCM (Procurement & Capacity Management)
United Kingdom
GBP 35000 - 45000 Year
Full time
Our client based in Hayes is seeking a PCM Manager to joing their team.Role Overview The PCM/SCM Manager is responsible for delivering airfreight procurement and carrier management strategies that optimise cost, capacity, and service performance. Working closely with operational teams, stations, gateways, and airline partners, the role drives effective pricing, supplier performance, and consolidation planning. The successful candidate will provide market insight, manage carrier relationships, and support the wider UK network to achieve commercial and operational objectives. Key Responsibilities: Execution of Global procurement strategy directly linked to airline support. Management of "Best pricing" through contract and/or spot process. Planning of consolidations & protection of capacity working directly with the Operations and stations. Optimisation of consolidations / Volume paid control Commercial management off all Gateway shipments, consolidation and some back to back's. Defines and management of internal rates. Performs market and customer analysis to meet supply/demand. Initiates local corrective action or raise to Global. Maintains and offers market information. Offers guidance & support to UK network Managers carrier performance from internal reports. Ensures that all interactions are compliant with our clients Code of Conduct and other compliance requirements e.g. anti-corruption Contribute to the First Choice continuous improvement program Skills and Experience: Excellent commercial understanding of the Airfreight industry (5 yrs. preferable) Excellent communication skills, key to the role both internally and externally Strong team player with a positive "Can do attitude" Customer focussed. Good operational understanding and skillset Ability to build strong relationships with suppliers and colleagues A good "IT" awareness preferable Strong problem solver Strong negotiation skills Results driven
Engineering - Mechanical & IndustrialFull time
Logistic Manager
Ozzano Emilia, Italy
40-45.000 €
Full time
Per importante realtà industriale della provincia di Pesaro-Urbino ricerchiamo un Responsabile Logistica che si occupi della gestione delle operazioni logistiche interne Principali Responsabilità Coordinare e supervisionare tutte le attività legate alla movimentazione delle merci all’interno dell’azienda. Garantire l’efficienza e l’efficacia del flusso di materiali, dal ricevimento delle materie prime alla distribuzione dei semilavorati fino al carico dei prodotti finiti Pianificare le attività di logistica per assicurare il rispetto dei tempi di produzione e consegna. Ottimizzare i processi di stoccaggio e movimentazione merci per ridurre costi e migliorare le performance operative Supervisionare la gestione del magazzino, assicurando l’accuratezza delle scorte e l’ordine degli spazi di stoccaggio Implementare sistemi di inventario efficienti e coordinare le operazioni di inventario periodico Gestire e formare il personale addetto alla logistica interna, assegnando compiti e monitorando le performance del team. Monitorare gli indicatori di performance (KPI) della logistica interna e redigere report periodici per la direzione. Collaborare con i dipartimenti di produzione, acquisti e vendite per allineare le attività di logistica Assicurare il rispetto delle normative di sicurezza sul lavoro Gestione del Team