Business Development Manager

Customer Services Advisor Location: LondonMonday to Friday plus 1 Saturday per month Are you a confident communicator with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a proactive and organised Customer Services Advisor to join a busy, customer-focused team within a well-established and growing business. This is a fantastic opportunity for someone who enjoys building relationships, solving problems and ensuring customers receive an exceptional level of service. The Role As a Customer Services Advisor, you’ll play a key role in maintaining strong customer relationships and supporting the smooth day-to-day running of commercial operations. Key responsibilities include: Handling incoming customer calls and emails professionally and efficiently. Managing job bookings, responding to customer queries and completing general administration. Maintaining accurate and up-to-date customer records and databases. Supporting invoicing activities and ensuring deadlines are met. Building and maintaining strong relationships with existing customers. Developing new customer relationships and re-engaging with lapsed clients. Working closely with internal teams, including Sales, Transport and Finance, to ensure a seamless customer experience. About You We’re looking for someone who is enthusiastic, commercially minded and takes pride in delivering outstanding customer service. You’ll ideally have: Previous experience in customer service, administration or a similar fast-paced role. Excellent verbal and written communication skills. Strong organisational skills and exceptional attention to detail. An analytical mindset and a proactive, can-do attitude. The ability to work well under pressure and manage competing priorities. Confidence using Microsoft Office at an advanced level. A collaborative approach and the ability to build positive relationships with What’s on Offer? The opportunity to join an established and growing business. A supportive, team-oriented working environment. Training and ongoing professional development opportunities. Access to health and wellbeing support. On-site facilities, including secure parking and gym facilities at the head office.

My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you’ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication.Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About YouWe’re looking for someone who is highly organised, reliable, and confident managing multiple priorities.You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous

What you will be doing: · Working on Microsoft SQL Server 2012 and above server-side development. · Designing the schema that can be usable across multiple customers. · Design and developing T-SQL (Transact SQL) Stored Procedures, Functions and Triggers and SSIS packages. · Develop underlying data models and databases. · Develop, manage and maintain data dictionary and or metadata. · Doing performance tuning & query optimization. · Knowledge in Microsoft Reporting tool (SSRS). · Ensuring compliance of standards and conventions in developing programs. · Analyse and resolve complex issues without oversight from other people. · Perform quality checks on reports and exports to ensure exceptional quality. · Works in Scrum environment.

Organization Design & Workforce Planning: Develop organizational structures, reporting lines, workforce plans, and phased recruitment priorities aligned with business growth. Recruitment & Onboarding: Lead priority hiring from role definition through selection, offer, and onboarding; establish consistent recruitment and assessment processes. Compensation & Performance: Develop job levels, salary ranges, benefits, and performance management frameworks aligned with business and market needs. Payroll & HR Operations: Ensure accurate payroll inputs, HR records, employee lifecycle processes, and effective coordination with Finance and external providers. Employee Relations & Compliance: Establish and implement HR policies and procedures while ensuring compliance with Egyptian labour legislation and managing employee matters fairly and effectively. Talent & Succession: Identify development, retention, and succession needs to support organizational growth. Corporate Administration: Oversee office administration, facilities, travel, employee services, vendors, and workplace support. HR Leadership & Reporting: Build and lead the HR & Administration function, introduce fit-for-purpose HR systems, and provide the CEO with regular reporting on people, costs, compliance, and workforce matters. Strategic HR Partnership: Partner with the CEO and functional leaders to align people strategy, organizational capability, and workforce investment with business priorities.

My client is recruiting for a permanent maintenance coordinator. They are looking for someone that they can train in to the role. This is a fast-paced and varied role where you’ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands

We are seeking a skilled and enthusiastic Technical Architect specializing in .Net technologies background. The ideal candidate will have a bachelor's or master's degree in technology, along with minimum 10 Years of prior experience in Architect role.What you will be doing: -Lead the technical architecture and design of web-based applications using Microsoft technologies such as ASP.Net, C#, and SQL Server. -Preferably involved in web-based product development projects.-Proficient in release management processes.-Extensive experience with Microsoft Team Foundation Server (TFS) or similar source control tools.-Hands-on experience with Facade Design Pattern.-Collaborate with cross-functional teams to ensure the technical feasibility and success of projects.-Provide technical guidance and mentorship to team members.-Stay updated with emerging technologies and industry trends to recommend innovative solutions.-Drive continuous improvement initiatives to enhance software development processes and methodologies. Preferred Skills: Strong problem analysis and troubleshooting ability. Good Understanding of Database concepts/SQL, Web services/XML, Remoting. Experience working with RDBMS, preferably SQL Server. Knowledge of OOAD, UML and design patterns. The familiarity of at least one source control tools such as Visual Source Safe, CVS, etc. Effective verbal and written communication skills. Bachelor’s degree or higher in Computer Science or similar discipline. Experience in Build & Configuration Management is a plus. ASP, VB 6.0 & Crystal Report knowledge is a plus. Experience in ERP is considered a plus. Microsoft Certified Professionals preferred.

Antal International is collaborating with a leading Facilities Management company in the UAE to hire a Business Development Manager for its team based in Dubai, UAE. The incumbent will be responsible for driving business development activities across the UAE, identifying and securing new business opportunities, developing strategic client relationships, and managing the business development and tender lifecycle. The incumbent must have: A commercially driven Business Development Manager with a minimum of 5 years of experience in Facilities Management / FM services, with a proven track record in generating new business, developing client relationships, managing tenders, and securing contracts across the UAE. Main responsibilities: Identify, qualify, and secure new business opportunities across different market sectors in the UAE. Develop and maintain a strong network of clients, stakeholders, and industry contacts. Research market developments, new opportunities, and revenue-enhancing initiatives. Develop and implement targeted business development strategies. Build and maintain strong relationships with existing and prospective clients. Understand client requirements and develop tailored Facilities Management solutions. Manage the complete business development lifecycle from lead generation through proposal, negotiation, and contract closure. Respond to RFPs and support the preparation and submission of tenders. Review tender documents, including SOWs, KPIs, SLAs, scope requirements, and client expectations. Collaborate with Operations and internal stakeholders on solutions, resource allocation, and tender submissions. Coordinate with subcontractors and third-party service providers where required for specific tenders. Support cost analysis, benchmarking, and commercial evaluation of tender submissions. Develop and deliver presentations and partnership pitches to prospective clients. Conduct client meetings, site surveys, industry events, and networking activities. Develop and implement negotiation strategies to win new business and renew existing contracts. Maintain accurate prospect and client information through CRM systems and databases. Conduct proactive outbound business development activities, including cold calling and client follow-ups. Monitor business development pipelines, sales forecasts, targets, and revenue projections. Collaborate with senior leadership on short- and long-term business development plans. Support the retention, growth, and expansion of existing accounts. Key requirements: Bachelor's degree in Business, Marketing, Management, or a related field; MBA is preferred. Minimum 5 years of relevant Business Development / Sales experience, preferably within Facilities Management / Integrated FM services. Strong knowledge of the UAE Facilities Management market and services. Proven track record in B2B business development, lead generation, tendering, and contract acquisition. Experience managing the full sales cycle from opportunity identification to contract closure. Strong knowledge of contracts, commercial negotiations, and tender processes. Experience understanding and working with SOWs, KPIs, SLAs, and client requirements. Strong network of UAE-based clients and industry stakeholders. Excellent negotiation, presentation, communication, and relationship-building skills. Strong commercial and financial acumen. Customer-centric approach with strong strategic and problem-solving capabilities. Strong CRM and pipeline management skills. Ability to work collaboratively with Operations, Project Management, Commercial, and senior leadership teams. Strong cultural awareness, integrity, and team-oriented approach. Valid UAE Driving Licence is essential. Facilities Management-related certifications would be an advantage.

About the Role We are developing a premium wellness-led villa community in Tirupati, combining luxury villas with an integrated wellness centre and lifestyle ecosystem. This is not a conventional real-estate sales role. The candidate will be responsible for selling a premium wellness-living proposition to HNI/HNW customers, NRIs, entrepreneurs, senior executives, doctors and affluent families. Key Responsibilities Own the complete sales cycle from prospecting to closure and referrals. Build a strong pipeline through personal networks, HNI relationships, referrals and premium channels. Identify and engage HNI/HNW, NRI and affluent customer segments. Conduct customer consultations, site visits and villa presentations. Effectively communicate the wellness and lifestyle proposition. Lead commercial negotiations and drive high-ticket closures. Develop strategic referral and channel partnerships. Build the market independently rather than relying only on company-generated leads. Candidate Requirements 10+ years of overall sales experience. Strong exposure to South India markets – Karnataka, Tamil Nadu, Telangana, Andhra Pradesh or Kerala. Proven experience in HNI/HNW handling and high-value closures. Strong personal/professional network and market-building capability. Excellent relationship management, presentation and negotiation skills. Tirupati/Andhra Pradesh network preferred. Preferred Background Premium/Luxury Real Estate, Luxury Villas, Second Homes, Resort/Branded Residences, Senior Living, Wellness Resorts, Luxury Hospitality or Premium Lifestyle businesses. Ideal Profile: A market builder + relationship-led sales professional + high-value closer who can create demand, build trust with affluent customers and independently drive premium transactions.

Partner with Antal International in Mauritius Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in Mauritius and looking for ambitious professionals to launch and lead a new office under our internationally recognized brand in virgin markets where Antal does not yet have a presence, this is your chance to pioneer and dominate new territories. Why Choose Antal? Global Reputation & Expertise Build your business on a foundation of 30+ years of proven methodologies and industry knowledge. Access to Powerful Resources Tap into a database of 60,000+ global clients and 780,000+ qualified candidates. Unmatched Marketing Reach Benefit from exposure to 1.5 annual website visitors and 1.4M LinkedIn followers. Comprehensive Training & Support From onboarding to continuous development, we guide you every step of the way. Advanced Technology Utilize smart tools, including AI-driven solutions, for seamless operations. Global Network Collaborate with recruitment leaders across 130+ countries and access new markets. Lead with Purpose This is your opportunity to transform your professional experience into a thriving business. With Antal’s proven systems and tools, you can: Capitalize on your industry expertise and network. Deliver impactful hiring solutions to international clients. Achieve financial independence and long-term success. No prior recruitment experience required, our training and support will empower you from day one. Who We’re Looking For: Corporate Experience: 5–10+ years in a managerial or specialist role. Entrepreneurial Drive: Full-time commitment to building your business. Relationship Builder: Strong networking and communication skills. Ambition to Grow: A mindset focused on success and development. Your Path with Antal International We Provide For You: World-class training in international recruitment. Ongoing operational, marketing, and business support. Network of current owners for business sharing and development internationally Access to digital tools, brand exposure, and global networking events. You Need To Bring: Industry insight, a strong professional network, and the drive to succeed. Please note this is not a job opportunity it is a Franchise Business Opportunity Apply today and start building your future with Antal International!

Partner with Antal International in Tanzania Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in Tanzania and looking for ambitious professionals to launch and lead a new office under our internationally recognized brand in virgin markets where Antal does not yet have a presence, this is your chance to pioneer and dominate new territories. Why Choose Antal? Global Reputation & Expertise Build your business on a foundation of 30+ years of proven methodologies and industry knowledge. Access to Powerful Resources Tap into a database of 60,000+ global clients and 780,000+ qualified candidates. Unmatched Marketing Reach Benefit from exposure to 1.5 annual website visitors and 1.5M LinkedIn followers. Comprehensive Training & Support From onboarding to continuous development, we guide you every step of the way. Advanced Technology Utilize smart tools, including AI-driven solutions, for seamless operations. Global Network Collaborate with recruitment leaders across 130+ countries and access new markets. Lead with Purpose This is your opportunity to transform your professional experience into a thriving business. With Antal’s proven systems and tools, you can: Capitalize on your industry expertise and network. Deliver impactful hiring solutions to international clients. Achieve financial independence and long-term success. No prior recruitment experience required, our training and support will empower you from day one. Who We’re Looking For: Corporate Experience: 5–10+ years in a managerial or specialist role. Entrepreneurial Drive: Full-time commitment to building your business. Relationship Builder: Strong networking and communication skills. Ambition to Grow: A mindset focused on success and development. Your Path with Antal International We Provide For You: World-class training in international recruitment. Ongoing operational, marketing, and business support. Network of current owners for business sharing and development internationally Access to digital tools, brand exposure, and global networking events. You Need To Bring: Industry insight, a strong professional network, and the drive to succeed.Please note this is not a job opportunity it is a Franchise Business Opportunity Apply today and start building your future with Antal International!